Laundry Attendant

Innisfree 62s; Georgia; On-site; USD 25,000 - 35,000; Full time

Job summary

Innisfree Hotels is seeking a Laundry Attendant for its Hampton Inn Jekyll Island location. The ideal candidate will ensure the efficient operation of washing, drying, folding, and maintaining linens while providing excellent guest service in a caring and collaborative environment. With a focus on personal growth and professionalism, you will contribute to maintaining high standards of cleanliness and order in the hotel’s laundry operations.

Qualifications

• Minimum 2 years of housekeeping or laundry experience in the hospitality industry preferred.
• Experience in team management preferred.
• Ability to read, write, and speak effectively in English.

Responsibilities

• Responsible for washing, folding, and restocking laundry.
• Ensure maintenance of laundry equipment and monitor cleanliness.
• Address and resolve guest complaints quickly and accurately.

Skills

Detail-oriented

Team player

Ability to multi-task

Customer service

Education

High school diploma or equivalent

Job description

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Location:

Hampton Inn Jekyll Island

The Laundry Attendant is responsible for the washing, folding, and restocking of the entire hotel’s laundry in a timely, organized manner. The laundry area must always be kept clean and the equipment must be clean and serviceable.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

- Always approach all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.

- Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.

- Maintain regular attendance as required by scheduling which will vary according to the needs of the individual property.

- Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and nametag when working.

- Ensure the washing, drying, folding, and discarding of linen and uniforms are per standard.

- Responsible for the upkeep and maintenance of all laundry equipment. This includes coordinating with Maintenance on a regular basis for any issues or repairs needed.

- Keep linens and other laundry supplies stocked and maintained at all times.

- Ensure coordination of linen distribution among other departments and guest rooms.

- Handle items for “Lost and Found” according to company standards.

- Monitor cleanliness and orderliness of linen and lint traps.

- Address and resolve all guest complaints quickly and accurately.

- Show initiative in job performance by anticipating the needs of guests and team members alike.

- Follow all company’s policies and procedures.

- Must maintain a clean and safe work environment and report any safety issues to management immediately.

- Perform any other duties as assigned by management.

Qualifications

1. Must have a high school diploma or equivalent.

2. Minimum 2 years of housekeeping or laundry experience in the hospitality industry preferred.

3. Experience in team management preferred.

4. Ability to interpret a variety of instructions provided in written, oral, or scheduled form.

5. Ability to read, write, and speak effectively in English to communicate with guests and team members.

6. Must be detailed oriented and able to multi-task.

7. Must be a team player.

8. Ability to work independently with minimal supervision in a high degree of autonomy.

Innisfree Hotels will invest in you, if you invest in you. We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.

We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.

Our Culture

At Innisfree Hotels, our culture underpins our success. We foster a workplace that promotes personal growth and service to humanity.

We create opportunities for our employees and associates to participate in the creation of a more civil society and place great value on creativity, collaboration, and innovation.

Our culture resonates from our corporate office to our properties, resulting in great experiences for our guests.