Laundry Attendant

ATH Hotel Company; Cincinnati (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Team Member Discount

Uniforms Provided

Health/Dental/Vision/Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor is seeking a dedicated Laundry Attendant to process soiled linen, operate industrial laundry equipment, and support guest services at our Cincinnati properties. The role emphasizes accuracy, safety, and efficiency in daily laundry workflows.

You will work with washers, dryers, and other equipment, ensuring high standards of cleanliness and timely turnaround. No heavy prior experience is required, though a high school diploma is expected and a customer-service mindset is essential.

Qualifications

• High school diploma or equivalent required; no formal experience needed.
• Ability to recognize and work with numbers.
• Operate industrial laundry equipment.

Responsibilities

• Receive, sort and weigh soiled linen; place into appropriate containers.
• Process sorted linen using washers, dryers, sheet spreaders, ironers, and feeder/folders to ensure quality.
• Turn in items from Laundry Chute to log in Lost and Found; report malfunctions to Supervisor.
• Fulfill guest requests and handle guest problems to achieve satisfaction.
• Maintain a clean and safe work area; keep a friendly demeanor at all times.

Skills

Customer service communication

Numbers literacy

Operate industrial laundry equipment

Education

High school diploma or equivalent

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Process soiled linen and distribute clean linen in accordance with standard operating procedures in a safe, accident-free manner, as assigned by management.

ESSENTIAL RESPONSIBILTIES

• Receive, sort and weigh soiled linen; place into appropriate containers.
• Process sorted linen utilizing the washers, dryers, sheet spreaders, ironers, and feeder/folders ensuring finished- product is inspected and meets quality standards.
• Turn in all articles found in Laundry Chute/Department to the Supervisor to log in Lost and Found.
• Fulfill guest requests and handle guest problems/complaints as they may arise to achieve guest satisfaction.
• Report any malfunctioning or damaged equipment, or mechanical problems to the Supervisor.
• Notify supervisor of supplies needed, damaged linens or hazards to the department to ensure laundry operation is running at maximum efficiency level.
• Maintain assigned work area in a clean and safe condition.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Perform other duties as assigned, requested or deemed necessary by management

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school diploma or equivalent experience No formal experience required for the position Ability to recognize and work with numbers.
• Operate industrial laundry equipment.
• Communicate information, respond to question, and provide directions and hotel services to guests, vendors, staff member and management.

PHYSICAL DEMANDS

• Continuous Standing as needed
• Lift, pull, push, bend, and move items to support the hotel and outlets

BENEFITS PACKAGE

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes we are who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.