Laundry Attendant

Sonesta Hotels; California (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking hospitality group as a Laundry Attendant, where your role is vital in maintaining the cleanliness and organization of linens and guest areas. This position is integral to delivering exceptional service and ensuring guest satisfaction. You will work in a dynamic environment, handling laundry operations and assisting with room cleaning, all while promoting teamwork and quality service. The role offers a chance to grow within an established industry player that values its employees and provides a comprehensive benefits package. If you are detail-oriented and thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

Medical, Dental, and Vision Insurance

Health Savings Account with Company Match

401(k) Retirement Plan with Company Match

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Company Paid Short Term and Long Term Disability Insurance

Various Employee Perks and Discounts

Qualifications

• Some previous commercial laundry experience preferred.
• Ability to lift items weighing up to 75 pounds.

Responsibilities

• Operate washers and dryers according to hotel standards.
• Clean and service assigned rooms or areas to ensure guest satisfaction.

Skills

Fluent English

Basic reading and writing

Mathematical abilities

Education

High School Diploma

Tools

Commercial laundry equipment

Cleaning chemicals

Job description

Job Description Summary

The Laundry Attendant (LA) works with the Housekeeping Management Team in the commercial laundry facility, including cleaning and storing linens in a timely, organized manner to ensure that the hotel’s laundry and linen needs are met. The LA may also be scheduled to clean guest rooms and public space areas, in accordance with brand time, product, and placement standards to ensure total guest satisfaction.

Job Description

DUTIES AND RESPONSIBILITIES:

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Receive soiled and sort all articles by kind, color, and degree of soil. Inspect all laundry and linens and record all damaged or stained items.
• Operate washers and dryers according to hotel standards and manufacturers’ guidelines.
• Monitor laundry supplies and equipment to ensure they are sufficient and in working order.
• Fold and store clean linens; report damages to supervisor.
• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
• Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
• Report needed repairs or unsafe conditions to supervisor.
• Respond to guest complaints and special requests, ensuring corrective action is taken to achieve complete guest satisfaction.
• Minimize waste of supplies and amenities within all areas of the laundry and housekeeping.
• Handle all lost and found items according to established procedures.
• May regularly assist with deep cleaning projects.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure compliance with federal, state, and local laws regarding health and safety services.
• Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

• Some previous commercial laundry experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing, and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting, or pulling items weighing up to 75 pounds.
• Will be required to regularly use commercial cleaning chemicals.
• Will be required to work mornings, evenings, weekends, and holidays.

Pay Range

$17.00 - $18.00

Base pay may vary depending on various factors including but not limited to job-related knowledge, skills, and job-specific experience/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental, and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.