Launch Your Banking Career: Personal Banker I

Fifth Third Bank; Lake Worth (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Fifth Third Bank in Lake Worth, FL seeks a Retail Personal Banker I to join a 4–8 week onboarding program, with rotations in operations and Sales & Service. The role emphasizes consultative needs assessments, cross-selling, and building new households while maintaining strong customer relationships.

Program includes a certification upon completion and assignment to a Financial Center or Bank Mart. Training may require travel and adherence to risk and policy standards.

Qualifications

• Experience in sales to acquire new households and cross-sell within a financial center environment.
• Ability to assess customer needs and present suitable banking solutions.
• Demonstrated comfort with sales activities and financial discussions.

Responsibilities

• Use consultative sales process to identify current and future financial needs.
• Maintain knowledge of Retail products and propose appropriate solutions.
• Proactively reach out to customers and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to partners for holistic financial solutions.
• Meet or exceed customer experience and production goals.
• Provide guidance to CSRs on sales and referrals.
• Support onboarding and risk-aware banking practices.

Skills

Sales orientation

Customer service

Communication skills

Financial products knowledge

Problem solving

Education

College degree or work experience

Job description

Fifth Third Bank in Lake Worth, FL seeks a Retail Personal Banker I to join a 4–8 week onboarding program, with rotations in operations and Sales & Service. The role emphasizes consultative needs assessments, cross-selling, and building new households while maintaining strong customer relationships.

Program includes a certification upon completion and assignment to a Financial Center or Bank Mart. Training may require travel and adherence to risk and policy standards.