Launch Specialist - Hybrid Onboarding & Operations

Remodel Health; Indianapolis (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Full health benefits

Generous PTO

401(k) match

Sabbatical PTO after 5 years

Job summary

Remodel Health in Indianapolis is seeking a Launch Specialist to support client onboarding by assisting Launch Coordinators with administrative tasks. This entry-level role is perfect for individuals looking to grow into a Coordinator position, as you will develop essential skills while ensuring a smooth onboarding experience.

The ideal candidate possesses strong organizational abilities, effective communication skills, and a proactive attitude. Benefits include full health coverage, PTO, and 401(k) match!

Qualifications

• Experience supporting administrative tasks in a fast-paced environment.
• Ability to communicate effectively with clients via email and phone.
• Willingness to learn new systems and tools.

Responsibilities

• Support Launch Coordinators with administrative tasks.
• Manage inbound customer tickets and phone calls.
• Track project milestones and maintain documentation.
• Prepare materials for client meetings and education sessions.

Skills

Highly organized with strong attention to detail

Strong written and verbal communication skills

Proactive, solutions-oriented mindset

Team-oriented with a humble, coachable attitude

Education

0–1 year of experience in customer service or administration

Job description

Remodel Health in Indianapolis is seeking a Launch Specialist to support client onboarding by assisting Launch Coordinators with administrative tasks. This entry-level role is perfect for individuals looking to grow into a Coordinator position, as you will develop essential skills while ensuring a smooth onboarding experience.

The ideal candidate possesses strong organizational abilities, effective communication skills, and a proactive attitude. Benefits include full health coverage, PTO, and 401(k) match!