Launch Quality Engineer - $80k-$100k

Shawmut Corporation; Clinton (TN); On-site; USD 85,000 - 110,000; Full time

Job summary

Shawmut Corporation in Clinton, TN is seeking a qualified Quality Engineer to lead customer-facing quality activities and support APQP during product launches.

The role requires coordinating with suppliers, performing APQP audits, and ensuring quality data, with travel to domestic and international sites as needed.

Qualifications

• Four year degree or ASQ CQE certification (or equivalent).
• 3+ years quality engineering in manufacturing, with 1+ year in Launch/Advanced/APQP quality engineering; automotive preferred.
• At least 1 year customer interfacing experience.
• 1 year APQP experience on new automotive products.
• Basic AIAG or related quality system knowledge.
• Capable of working in an international environment.
• Proficient with MS Office tools (Word/Excel).
• Detail-oriented mindset.
• Familiar with SPC and MSA.
• Knowledge of IATF 16949 and/or VDA standards; certified auditor a plus.
• BI-lingual English/Spanish or English/German a plus.
• Travel availability ~25-50% (domestic/international).

Responsibilities

• Interface with customers on quality issues for assigned responsibilities.
• Support Supplier Quality team with supplier quality issues during launches.
• Lead or support problem solving for internal/external launch concerns.
• Audit APQP documentation for assigned programs.
• Maintain data collection for process, product, and customer feedback during launches.
• Initiate boundary samples with customers during launches as applicable.
• Coordinate PPAP activities with regional PPAP Coordinator.
• Report weekly to management regarding timelines.
• Perform internal audits and/or external audits to ISO 9001:2015/IATF 16949/VDA during slow periods.
• Maintain customer quality documentation.
• Monitor customer portals during launch.
• Other duties as assigned.

Skills

Quality engineering

Problem solving

Attention to detail

Customer interfacing

Multitasking

Education

Bachelor's degree or ASQ Certified Quality Engineer

Tools

Microsoft Office (Word/Excel)

Job description

Description

The strong preference is for this role to be based at our Clinton, TN facility. We are also open to candidates working from our Burlington, NC or Port Huron, MI locations, provided they can meet the travel and business requirements of the position. Establish and maintain strong customer relations and ensure customer satisfaction. Have a thorough understanding of customer expectations and coordinate the internal effort to meet those expectations.

Responsibilities

• Responsible for customer interfacing on quality issues for assigned responsibilities.
• Support the Supplier Quality team with supplier responsible quality issues during the launch process.
• Lead or support problem solving activities for internal/external concerns during the launch process.
• Audit Advanced Quality Planning (APQP) documentation for assigned programs.
• Maintain data collection systems for process, product, and customer feedback during the launch process.
• Initiate actions to create boundary samples with customers during the launch process as applicable.
• Communicate and hand-off boundary samples and requirements to production quality and operations teams.
• Control further processing and delivery of nonconforming products, including all deviation requests during launch process.
• Coordinate PPAP activities with the respective regional PPAP Coordinator as needed.
• Report weekly to management regarding timelines.
• During slow periods, perform internal and/or support external audits based on ISO 9001:2015/IATF 16949/VDA requirements to maintain compliance.
• Maintain customer quality documentation as assigned.
• Daily monitoring of customer portals during launch.
• Other duties as assigned.

Requirements

• Minimum of four (4) year degree or ASQ Certified Quality Engineer Certification, or equivalent combination of education and experience.
• At least three (3) years of quality engineering experience in a manufacturing environment, including at least one (1) year of experience as a Launch/Advanced/APQP Quality Engineer. Automotive manufacturing experience strongly preferred.
• Minimum of one (1) year experience in a customer interfacing role.
• Minimum of one (1) year experience in APQP on new products in automotive industry.
• Basic AIAG or related quality system knowledge.
• Capable of working in an international environment.
• High level of computer skills, knowledge of Microsoft Office applications, including Word/Excel.
• Must be detail-oriented.
• Familiarity with statistical process control (SPC) and measurement system analysis (MSA).
• Strong organizational skills, with ability to manage several tasks and/or projects simultaneously.
• Knowledge of IATF 16949 and/or VDA standards with certified auditor credentials being preferred.
• Bi-lingual English/Spanish or English/German a plus.
• PHYSICAL DEMANDS - basic computer work, standing and sitting in office and manufacturing plant environment, may require material lifting and movement manually.
• Must be available for approximately 25-50% travel, including domestic and international, if necessary.