Launch Operations Program Manager – Marketing

Amazon Inc.; Seattle (WA); Hybrid; USD 83,000 - 130,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a Program Manager II to lead cross-functional launch operations, coordinating across product, marketing, and engineering teams to ensure on-time, high-quality launches at scale.

You will drive process improvements, implement automation, and apply generative AI to streamline workflows, status reporting, and analysis as part of a multi-year transformation toward data-driven platforms.

Qualifications

• 3+ years defining and implementing data-driven process improvements.
• 3+ years of program or project management experience.
• Experience using data/metrics to drive improvements.
• Cross-functional collaboration with tech and non-tech teams.
• Experience with generative AI productivity tools (e.g., Amazon Quick) for documentation and reporting.

Responsibilities

• Own the end-to-end launch operations program — defining milestones, tracking deliverables, mitigating risks, and keeping launches on schedule across multiple workstreams.
• Coordinate across product managers, marketing, engineering, security, legal, pricing, and field teams to align on priorities and drive launches from intake to customer availability.
• Identify process gaps in launches and implement improvements to raise quality, reduce cycle time, and compress handoff chains.
• Partner with task-owner teams to bring automation into review workflows, scaling the program for 3,000+ launches per year.
• Define and monitor program metrics to measure delivery performance and inform planning for high-priority launches.
• Apply generative AI tools to streamline processes, status reporting, and program analysis.

Skills

Process improvement

Program management

Cross-functional

Generative AI tools

Tools

Amazon Quick

Job description

Amazon Web Services, Inc. is seeking a Program Manager II to lead cross-functional launch operations, coordinating across product, marketing, and engineering teams to ensure on-time, high-quality launches at scale.

You will drive process improvements, implement automation, and apply generative AI to streamline workflows, status reporting, and analysis as part of a multi-year transformation toward data-driven platforms.