Launch & Lead Columbus Home Care Market Director

Happy to Help Caregiving; Columbus (OH); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off

Vision insurance

Company car with paid gas

Cell phone stipend

Unlimited PTO

Training & development

Job summary

Happy to Help Caregiving is launching a Columbus, Ohio market with a full-time Executive Director. You will build the local referral network, recruit the initial care team, and establish operating processes to drive growth and service quality.

The role requires an active local presence during launch, with field work and some admin from home until a branch office is selected. If you live in Columbus or will relocate, you will lead branch success and financial performance.

Qualifications

• 3+ years leading a team in home care, home health, senior living, healthcare services, or multi-unit/branch operations.
• Proven track record meeting sales/business development and operations targets.
• Valid driver's license, reliable transportation, and ability to travel local most days.
• Ability to participate in a rotating after-hours/on-call schedule.
• Strong written and verbal communication; comfort with spreadsheets, CRM, and scheduling/EVV platforms.

Responsibilities

• Build and execute a local marketing plan to position Happy to Help as the preferred in-home care provider.
• Develop and manage referral relationships (hospitals, home health, hospice, senior living, rehab, physicians, community orgs).
• Track pipeline and close rates; convert inquiries to starts; grow billable hours.

Skills

Team leadership

Sales targets

Operations management

CRM experience

Communication

Travel readiness

Tools

CRM software

Scheduling software

Spreadsheets

EVV platforms

Job description

Happy to Help Caregiving is launching a Columbus, Ohio market with a full-time Executive Director. You will build the local referral network, recruit the initial care team, and establish operating processes to drive growth and service quality.

The role requires an active local presence during launch, with field work and some admin from home until a branch office is selected. If you live in Columbus or will relocate, you will lead branch success and financial performance.