LATAM Logistics Governance Lead

MX01 MGI Distribucion S. de R.L. de C.V.; Paramus (NJ); On-site; MXN 420,000 - 620,000; Full time

Job summary

Movado Group, Inc. is seeking a Logistics Specialist to serve as the primary operations resource for transportation and governance across Mexico and LATAM, ensuring end-to-end visibility and cost control.

You will coordinate with internal teams and logistics partners to ensure timely product availability, monitor KPIs, and support continuous improvement while navigating multi-partner logistics dynamics. The role requires a bachelor’s in a related field and 3–5 years of logistics experience;

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, Industrial Engineering, International Trade, or a related field preferred.
• 3-5 years of experience in logistics, transportation, supply chain, customer operations, international trade, or distribution environments.
• Experience working with carriers, freight forwarders, customs brokers, third-party logistics providers, and transportation operations preferred.
• Working knowledge of SAP, EDI/API transactions, WMS interfaces, order-to-delivery processes, and operational reporting preferred.
• Strong analytical, problem-solving, follow-up, and organizational skills.
• Proficiency in Microsoft Excel and operational reporting tools.
• Ability to manage multiple priorities, investigate issues, drive resolution, and communicate clearly in a fast-paced environment.
• Strong communication and relationship management skills with internal stakeholders and external logistics partners.
• Bilingual English and Spanish preferred.

Responsibilities

• Oversee inbound logistics execution across international lanes with inbound partners.
• Coordinate inbound shipment status, cut-offs, document sharing, booking, tracking, and arrival planning.
• Coordinate with internal teams, freight forwarders, customs brokers, carriers, and logistics partners to support timely product availability.
• Monitor customs release activities, including documentation, MVE, duty payment, and delays escalation.
• Support KPI and SLA monitoring for inbound partners (lead time, service reliability, cost).
• Oversee outbound and last-mile performance across local and national distribution.
• Monitor delivery execution, track & trace, POD recovery, returns coordination, and service exceptions.
• Support outbound partner governance, including KPI reviews, SLA monitoring, rate card reviews, issue escalation, and improvements.
• Coordinate reverse logistics pickup visibility, return tracking, and related tasks.
• Ensure transportation execution aligns with customer, commercial, and operational requirements.
• Act as the operational control point for logistics visibility across inbound/outbound flows.
• Monitor dashboards, reports, and KPIs to identify risks before impact.
• Escalate logistics risks to stakeholders.
• Maintain issue trackers and follow-up visibility for open items.
• Coordinate with Customer Operations and Warehouse Operations on issues affecting orders.
• Review and validate transportation invoices, freight charges, import costs, rate card application, and billing exceptions.
• Support monthly billing audits and reconciliation for logistics partners.
• Monitor freight spending, route performance, and cost trends for improvements.
• Partner with Finance, AR/Credit, and Operations to resolve cost discrepancies.
• Support rate card reviews and cost optimization initiatives with logistics partners.
• Coordinate logistics-related claims follow-up for damaged, lost, delayed, or missing shipments.
• Follow up on security-related transportation incidents and insurance documentation requirements.
• Maintain visibility of open claims and responses; escalate high-risk shipment incidents.
• Coordinate with IT, SAP, Customer Operations, 3PL, and logistics partners for system/interface issues.
• Troubleshoot logistics interface issues (shipment data, billing, MIGO) when applicable.
• Participate in SAP/WMS/logistics testing, stabilization, and issue-resolution activities.
• Support LATAM logistics monitoring and coordination as regional model evolves.
• Assist LATAM export/FTZ readiness activities and partner coordination.
• Provide operational insights to leadership for LATAM scalability.
• Provide guidance to Logistics Coordinator and teams; participate in weekly/monthly reviews and governance meetings.
• Identify recurring issues and propose corrective actions and improvements.

Skills

Bilingual English and Spanish

Analytical thinking

Problem-solving

Excel

Communication

Organizational skills

Education

Bachelor's degree in Supply Chain, Logistics, Business, Industrial Engineering, International Trade, or related field

Tools

SAP

EDI/API

WMS interfaces

Job description

Movado Group, Inc. is seeking a Logistics Specialist to serve as the primary operations resource for transportation and governance across Mexico and LATAM, ensuring end-to-end visibility and cost control.

You will coordinate with internal teams and logistics partners to ensure timely product availability, monitor KPIs, and support continuous improvement while navigating multi-partner logistics dynamics. The role requires a bachelor’s in a related field and 3–5 years of logistics experience;