Last-Mile Operations Manager - Data-Driven Team Leader

Amazon Inc.; American Fork (UT); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC in Utah is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, and on-time customer deliveries while driving improvements through data-driven decision making.

You will manage cross-functional collaboration with Safety, HR, and Loss Prevention, mentor your team, and oversee productivity plans, with shifts that may include weekends or overnight hours.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexibility to work weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your team
• Lead large-scope projects with site and regional impact
• Create and implement productivity plans through forecast reviews and load balancing
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Ops Integration, Loss Prevention and HR to meet objectives

Skills

People management

Team leadership

Data-driven decision making

Education

Bachelor's degree or equivalent

2+ years Amazon (blue badge/FTE) experience

Job description

Amazon.com Services LLC in Utah is seeking an Operations Manager to lead and develop a team of salaried and hourly staff, ensuring safety, quality, and on-time customer deliveries while driving improvements through data-driven decision making.

You will manage cross-functional collaboration with Safety, HR, and Loss Prevention, mentor your team, and oversee productivity plans, with shifts that may include weekends or overnight hours.