Laser Applications Engineer - Field Support & Training

X-Series USA; Murrieta (CA); On-site; USD 52,000 - 125,000; Full time

Benefits offered by this job

401(k) Plan with up to 4% employer-

Paid Holidays

Flex Schedule: Up to 10 weeks off per

All Expenses Paid: Hotel, air travel,4

Job summary

XOVR CNC Parts & Service is seeking a Laser Applications Specialist to provide expert-level application support, process optimization, training, and technical solutions for CNC machine tools across the United States. You will travel to customer sites, baselining systems, training operators, and delivering actionable recommendations.

The role demands strong laser cutting experience (fiber preferred), reading technical diagrams, and collaboration with engineering, service, and sales teams to

Qualifications

• Foundation of engineering technical knowledge such as ME or MET (preferred, but not required).
• Experience with CNC machine tools.
• Ability to read and interpret technical diagrams (layout/electrical/pneumatic/hydraulic).
• Strong mechanical and electrical troubleshooting skills.
• Experience in laser cutting strongly preferred.
• Excellent communication and reporting skills.
• Self-motivated with strong customer-service orientation.
• Ability to problem solve methodically, and provide logical solutions.
• Must live within one hour of a major U.S. airport.

Responsibilities

• Baselining/debugging new CNC equipment systems.
• Training new customers and operators on equipment operation, procedures, and best practices.
• Troubleshooting existing equipment systems.
• Performing data analysis to assess machinery performance.
• Documenting machine safety, maintenance, and operational reports.
• Reading and interpreting layout, electrical, pneumatic, and hydraulic diagrams/schematics.
• Collaborating with engineers, service managers, and customers; reporting clearly.
• Provide pre- and post-sales technical support to customers on CNC machine tools.
• Develop and optimize cutting parameters and processes for customer applications.
• Assist with on-site or remote troubleshooting.
• Collaborate with customers to improve machine utilization and cycle times.
• Generate application reports, case studies, and technical documentation.
• Work alongside engineering, service, and sales teams to ensure customer satisfaction.
• Provide feedback for product improvements and customer pain points.

Skills

CNC troubleshooting

Customer service

Problem solving

Technical communication

Reading diagrams

Self-motivation

Travel readiness

Mechanical/electrical basics

Education

Mechanical Engineering (ME) or MET

Tools

CNC machine tools

Laser cutting systems

Job description

XOVR CNC Parts & Service is seeking a Laser Applications Specialist to provide expert-level application support, process optimization, training, and technical solutions for CNC machine tools across the United States. You will travel to customer sites, baselining systems, training operators, and delivering actionable recommendations.

The role demands strong laser cutting experience (fiber preferred), reading technical diagrams, and collaboration with engineering, service, and sales teams to