Las Vegas IT Support Specialist | Client Tech Champion

Charm Connect; Las Vegas (NV); Sur place; USD 14 000 - 17 000; Plein temps

Avantages offerts par ce poste

Contract with potential for permanent

Résumé du poste

Charm Connect in Las Vegas seeks a capable IT Support Specialist to deliver first-line technical assistance to clients, troubleshoot issues, and ensure systems run smoothly.

The role requires a BS in CS or related field (preferred), 2+ years of IT support experience, strong Windows troubleshooting, and solid customer communication skills. Contract position with potential for permanent placement in Las Vegas.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• 2+ years experience in a similar IT support role.
• Strong knowledge of Windows OS and troubleshooting techniques.
• Experience with network configuration and maintenance.

Responsabilités

• Provide first-line technical support to clients via phone, email, or in person.
• Troubleshoot and resolve hardware, software, and network issues.
• Install and configure computer systems, printers, and peripherals.
• Maintain accurate records of all customer interactions and resolutions.
• Collaborate with IT team members to resolve complex issues.
• Stay up-to-date with latest technology developments to provide the best support.

Connaissances

Windows troubleshooting

Network configuration

Customer communication

Problem solving

Formation

Bachelor's degree in Computer Science or related field

Description du poste

Charm Connect in Las Vegas seeks a capable IT Support Specialist to deliver first-line technical assistance to clients, troubleshoot issues, and ensure systems run smoothly.

The role requires a BS in CS or related field (preferred), 2+ years of IT support experience, strong Windows troubleshooting, and solid customer communication skills. Contract position with potential for permanent placement in Las Vegas.