Large Customer Account Manager (Remote)

Tech Sales Jobs; United States; Remote; USD 101,000 - 161,000; Full time

Job summary

ABB is seeking a Large Customer Account Manager to lead strategic sales across the Great Lakes region. This remote role focuses on defining and executing a sales plan for products, systems and services to drive order growth, revenue, and customer satisfaction.

You will coach a sales team and collaborate with cross‑functional groups to maximize market penetration. Ideal candidates hold engineering/marketing/business degrees with 5–7+ years of relevant experience, strong analytical and leadership

Qualifications

• Bachelor’s or Master’s degree with relevant experience (engineering/marketing/business)
• Senior level allowed for highly qualified candidates
• Exceptional analytical, communication and leadership skills
• Senior OEM Account Management and people management experience preferred
• Authorized to work in the U.S.

Responsibilities

• Develop and execute a strategic sales plan for the Great Lakes territory
• Lead and coach the Sales organization to achieve targets in products, systems and services
• Communicate delivery, payments, terms in line with ABB strategy
• Identify and develop new market opportunities and drive market penetration

Skills

Analytical skills

Leadership

Communication

Education

Bachelor’s degree in Engineering, Marketing or Business Administration or technical field

Master’s degree in Engineering, Marketing or Business Administration or technical field

Job description

Large Customer Account Manager

Location: Remote, United States of America

Category: Sales, Marketing & Communication

Employment Type: Full Time

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Manager

Your role and responsibilities:

As the Large Customer Account Manager, you will have the opportunity to develop an effective business area strategy within the Great Lakes Territory and maintain it, to improve ABB’s market penetration and realize growth aspirations. Each day, you will define, plan, lead, and ensure the execution of sales strategy to achieve both qualitative and quantitative sales targets for products, systems, and/or services to ensure sustainable order growth, revenue, profitability, market share, sales productivity, and customer satisfaction. You will also showcase your expertise by leading, developing, and coaching the Sales organization (other sales managers and sales specialists within scope) to achieve the sales targets, through high performance.

While this is a remote position, successful candidates will be located within the Great Lakes territory (Western PA, WV, MI, OH, IN).

This role is contributing to the Electrification Smart Buildings Division in the United States.

You will be mainly accountable for:

• Communicating to the customers about details related to delivery time, payments, and general terms and conditions, in line with ABB’s offering and strategy.

• Ensuring efficient marketing activities and communicates value proposition to customers.

• Identifying and driving the development of new market opportunities in the designated market.

• Managing administrative procedures in sales processes and supports cash collection and project management activities, when needed

Qualifications for the role:

• Bachelor’s degree in Engineering, Marketing or Business Administration or technical field with a minimum 7 years related experience, OR Master’s degree in Engineering, or Marketing, or Business Administration or technical field with a minimum 5 years of related experience.

• Alternatively, this position may be filled at a more senior level for the successful candidate meeting these basic qualifications

• Exceptional analytical, communication and leadership skills

• Experience selling to electrical contractors required.

• Understanding and experience with full portfolio of products and services (including power distribution one-line and installation products)

• Demonstrated knowledge of electrical industry and ABB products

• Candidates must be authorized to work in the U.S.

More about us:

ABB Smart Buildings enables optimization of energy efficiency, safety, security and comfort for any building type, through new installations or retrofit solutions. The Division offers integrated digital technologies to control HVAC, lighting, shutters, and security, in addition to energy distribution solutions including DIN rail products, enclosures and emergency lighting through to industrial plugs and sockets and conventional wiring accessories, accommodating for single family homes, multiple dwellings, commercial buildings, infrastructure and industrial applications. The Division’s highly innovative technologies and digital solutions serve rising global demand among real estate developers, owners, and investors for smart building technologies that optimize energy distribution and building automation. The scalable solutions aim to deliver significant sustainable and financial benefits, meeting social and environmental demands, while being able to address even the most complex of customers’ carbon reduction strategies.

Why ABB?

What's in it for you:

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Aff…

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Aff…

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner. #LI-Remote

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

Retirement

Time off

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $100,500 and $160,800 annually and is bonus eligible.

MyBenefitsABB.com

Qualifications for the role:

• Bachelor’s degree in Engineering, Marketing or Business Administration or technical field with a minimum 7 years related experience, OR Master’s degree in Engineering, or Marketing, or Business Administration or technical field with a minimum 5 years of related experience.

• Alternatively, this position may be filled at a more senior level for the successful candidate meeting these basic qualifications

• Exceptional analytical, communication and leadership skills

• Senior OEM Account Management experience as well as people management experience strongly preferred.

• Understanding and experience with full portfolio of products and services (including power distribution one-line and installation products)

• Demonstrated knowledge of electrical industry and ABB products

• Candidates must be authorized to work in the U.S.

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D – 100% employee paid up to maximums

• Short Term Disability – up to 26 weeks – Company paid

• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.

• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

• Parental Leave – up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

• Employee discount program

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

• ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.