Key Account Manager - Critical Industries

USABB ABB Inc.; United States; Remote; USD 119,000 - 190,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid holidays

Job summary

ABB is seeking a Strategic Account Leader to develop and manage the strategy and relationships with data center accounts within ABB Electrification’s IBC organization. Remote work is allowed with travel as needed, reporting to the Strategic Program Director.

You will lead account planning, shape sales strategies, and drive growth across divisions, coordinating with cross-functional teams to align solutions with profitability goals.

Qualifications

• Bachelor’s degree in Engineering or related field with 10+ years in the industry.
• Proven ability to build strategic account plans and SoWs.
• Strong relationships with data center players and contractors.

Responsibilities

• Lead Strategic Account Planning and develop SoWs across divisions and locations.
• Drive customer-centric sales strategies addressing sustainability and cybersecurity.
• Build trusted relationships with decision-makers and ensure profitable outcomes.
• Coordinate with cross-functional teams and use Salesforce for alignment.

Skills

Strategic account planning

Sales strategy

Relationship management

Cross-functional leadership

Education

Bachelor’s degree in Engineering

Experience in data center market

Tools

Salesforce

MS Office / Suite

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Strategic Program Director

In this role, you’ll develop, implement, and manage the strategy and relationship with assigned data center-related accounts for the ABB Electrification (EL) business, specifically related to the Industry, Building and Channel (IBC) organization. The position will have significant cross-functional responsibilities across the ABB EL. As the point person for the ABB IBC relationship within those accounts, this position is responsible for growing share of wallet, profitability, and elevating customer satisfaction. Coordinates executive relationships within the accounts, sets goals, tracks pipeline, organizes sales activities, monitors current projects, and manages the resolution of the strategic customer challenges.

The work model for the role is: remote (#LI-Remote) and willingness to travel as needed is required.

Your role and responsibilities:

• Lead Strategic Account Planning: Develop and implement account plans and Statements of Work (SoW) to drive growth across divisions and locations.

• Drive Customer-Centric Sales Strategy: Understand key business drivers and risks (e.g., sustainability, digitalization, cybersecurity) to shape tailored sales strategies and targets.

• Build Trusted Relationships: Engage decision-makers within data center organizations, delivering comprehensive ABB solutions aligned with customer needs and profitability goals.

• Enable Competitive & Coordinated Execution: Monitor market trends and competitors, apply standardized sales tools (e.g., Salesforce), and ensure a unified approach to sales planning and issue resolution.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role:

• Bachelor’s degree in Engineering, Marketing or related field and a minimum of 10 years of experience within the industry OR Associate’s degree and a minimum of 12 years of experience within the industry.

• Experience working with data center customers is a plus.

• Strong understanding of the Electrification products

• Proven ability to conduct market analysis and develop business plans with a structured, strategic mindset; experienced in building strong relationships with electrical contractors, distributors, and channel partners. Brings a technical background (preferably in the data center market), strong communication skills, and an agile, collaborative leadership style that fosters teamwork and innovation.

• Solid technical understanding of 3-phase AC power systems including, but not limited to: medium and low voltage switchgear, medium and low voltage motor control centers, switchboards, panelboards, and ancillary electrical distribution products and experience with quoting projects for contractors
  Solid technical understanding and field sales experience selling power monitoring and control software, associated metering and communications systems, direct current, and battery energy storage/microgrid solutions.

• Candidates must already have work authorization that would permit them to work for ABB in the US.

What’s in it for you

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger

ABB is an Equal Employment Opportunity and Aff…

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Aff…

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB’s career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $119,000 and $190,400 annually and is eligible for a short-term incentive plan/annual bonus.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D – 100% employee paid up to maximums

• Short Term Disability – up to 26 weeks – Company paid

• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.

• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

• Parental Leave – up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That’s why we welcome people from all backgrounds and experiences.

Ready to make an impact?