Laredo Registered Nures (RN)

ICES: Data, Discovery, Better Health; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

AOC Outreach Services in Houston, TX, seeks a Registered Nurse for the Crisis Program to provide hands-on nursing support and health literacy counseling to individuals and families in crisis, working alongside QMHPs, therapists, and prescribers to stabilize outcomes.

The role emphasizes education, medication administration, and care coordination across settings, with ongoing training opportunities and a commitment to no-wrong-door care.

Qualifications

• RN license in Texas is required and active.
• Experience in crisis or behavioral health settings is a plus.
• Minimum one year of clinical experience with medication management and patient education.

Responsibilities

• Provide health literacy counseling and education to clients.
• Administer medications and monitor for adverse effects.
• Coordinate crisis care with QMHPs, therapists, and case managers.
• Document progress and participate in ongoing training and supervision.

Skills

Communication skills

Plain language education

Multidisciplinary team

Ethical practice & cultural competence

Education

Bachelor's degree in Nursing

RN licensure in Texas

Job description

ABOUT AOC & THE CRISIS PROGRAM

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AOC Outreach Services is a comprehensive mental and behavioral health service provider based in Houston, Texas, serving children, families, and individuals across the community. Through the AOC Crisis Program, our team delivers 24/7 crisis access, rapid screening and triage, and least-restrictive, whole-person care built on a “No Wrong Door”
approach — so that however someone reaches us, they're connected to the right level of support, right away. Joining this team means being part of the people who show up for our clients on their hardest days.

POSITION SUMMARY

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As a Registered Nurse with the AOC Crisis Program, you'll be a vital clinical presence for individuals and families
navigating a mental health or substance use crisis. You'll provide health literacy counseling, medication
administration, and hands-on nursing support that helps clients understand and manage their care — working
alongside QMHPs, therapists, and prescribers to stabilize clients in crisis and connect them to ongoing treatment.

KEY RESPONSIBILITIES

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Health Literacy Counseling & Client Education

• Educate clients about their health conditions, treatment plans, and medication regimens to build understanding and adherence, including during and after a crisis episode.
• Explain the benefits, potential side effects, and proper use of prescribed medications in clear, non-technical language.
• Lead one-on-one and group education sessions that build health literacy and self-management skills.
• Help clients ask questions and advocate for their own health needs.

Medication Management

• Administer medications as prescribed and monitor clients for adverse reactions or side effects.
• Support medication adherence with practical, easy-to-follow strategies clients can use at home.
• Collaborate with physicians and pharmacists to ensure safe, effective medication management.

Crisis Care Coordination

• Work closely with the crisis team — QMHPs, therapists, and case managers — to coordinate care during and after a client's crisis contact.
• Help clients navigate the healthcare system and connect with the right level of ongoing support.
• Ensure continuity of care by communicating clearly with every member of the treatment team.

Documentation & Professional Development

• Maintain accurate, timely client records, including education sessions, medication administration, and progress notes.
• Prepare documentation for treatment team meetings, case reviews, and regulatory compliance.
• Participate in ongoing training and supervision to stay current on crisis care best practices.

QUALIFICATIONS

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Education

• Bachelors degree in Nursing from an accredited institution.

Licensure

• Current, active Registered Nurse (RN) license in the State of Texas.

Experience

• At least one year of clinical experience involving medication management and client education preferred; crisis or behavioral health experience is a plus.

Skills

• Strong communication and interpersonal skills, with the ability to stay calm and clear during high-stress moments.
• Ability to educate clients using plain, non-technical language.
• Comfortable working as part of a multidisciplinary crisis team.
• Commitment to ethical practice, cultural competence, and client-centered care.

WORK ENVIRONMENT

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• Work spans a range of settings — client homes, foster homes, outpatient clinics, community health centers, and inpatient facilities.
• May require occasional evening or weekend hours depending on client and crisis-response needs.

* Must have reliable transportation

PHYSICAL REQUIREMENTS

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• Ability to sit for extended periods and use standard office equipment.
• Occasional lifting of up to 20 pounds.

HOW TO APPLY

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Interested candidates should submit a resume, cover letter, and copies of relevant certifications to [e-mail], or apply at www.AOCOutreachServices.com.

AOC Outreach Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.