Laredo Administrative Assistant

ICES: Data, Discovery, Better Health; Houston, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

AOC Outreach Services is seeking an Administrative Assistant to manage day-to-day office communications and support program operations in Texas. You will greet guests, handle phones, schedule meetings, process intake with DocuSign, and maintain confidential client records to keep the office flowing smoothly.

Ideal candidates have strong communication and organizational skills, basic computer, scheduling, and data-entry abilities, and experience with DocuSign or electronic records.

Qualifications

• High school diploma required.
• Associate degree in Business Administration or related field preferred.
• Administrative or office experience preferred.
• Strong communication and organizational skills.
• Computer, scheduling, and data-entry skills.
• Ability to maintain confidential client records.
• Knowledge of mental health field preferred.
• Experience with DocuSign or electronic records is a plus.

Responsibilities

• Greeting guests and visitors, ensuring they are comfortable and connected with the right office staff.
• Answering the phone, taking messages, and callbacks.
• Organizing and scheduling meetings (QMHP bi-weekly, leadership meetings, etc).
• New client intake: DocuSign to guardians or scheduling intake appointments and assessments with clinicians.
• Updating client folders and maintaining client charts.
• Verifying QMHP hours and preparing monthly calendars.
• Sending out monthly calendars to QMHPs; weekly office updates; manage office supplies.

Skills

Communication skills

Organizational skills

Computer skills

Scheduling

Data-entry skills

Education

High School Diploma

Associate Degree in Business Administration

Job description

Administrative Assistant:

Job Description

Mission Statement

AOC Outreach Services mission is to provide special needs children and adults, and their families, the opportunity to succeed with our innovative and effective programs. We strive to provide the best quality mental health services in an effort for individuals to become self-empowering and develop strengths to live a healthy and productive life.

Our Vision

AOC Outreach Services strives to provide life changing services to the community of Texas. We will leave no stone unturned in the pursuit to extend the pool of mental health resources while eradicating the negative stigma behind mental health.

Job Requirements

As an Administrator Assistant is responsible for managing the day by day office communications and facilitating key tasks and procedures. The goal of being an administrative assistant is to keep the office flowing and the day by day organized to continue growth in the company.

Role responsibilities are as listed …

• Hours 9:00am-5:00pm Monday through Friday
  • Greeting guest and customers who come visit the office, ensuring guest are comfortable and connected with the right office personal
  • Answering the Phone, taking messages, and call backs
• - Organizing and Scheduling Meetings
  • QMHP Bi-Weekly Meetings
  • Leadership Meetings, & etc.
• - New Client Intake
  • Sending out DocuSign to guardians or scheduling intake appointments, scheduling CANS and AOC Assessments with clinicians
• Updating client folders
  • Creating and maintaining client charts, & etc.
• - Lauris Duties
  • Adding new clients
• Verifying QMHP hours
  
  • Monthly Calendar
    
• Sending out Monthly Calendars to QMHPs
  • Weekly office updates
    
  • Manage office supplies
    

Education Requirements

• High school diploma required.
• Associate degree in Business Administration or a related field preferred.
• Administrative or office experience preferred.
• Strong communication and organizational skills.
• Computer, scheduling, and data-entry skills.
• Ability to maintain confidential client records.
• Knowledge of mental health field preferred
• Experience with DocuSign or electronic records is a plus.

Disciplinary Process:

1. Verbal / Written Warning
2. Write #1
3. Write #2 - Probation
4. Termination