Lao Content Quality Lead — UI, Marketing & Product

Remote; San Francisco (CA); Remote; USD 83,000 - 138,000; Full time

Benefits offered by this job

Dedicated device

Job summary

Welo Global is seeking an experienced English into Lao Review Lead to act as the language quality owner for a major technology client. You will ensure consistent interpretation of quality standards across UI, marketing, product, and support content, serving as the main contact for the client’s Language Manager.

You will drive ongoing quality governance, coach review staff, and publish a monthly digest highlighting performance, improvements, and arbitration outcomes.

Qualifications

• 3–5+ years in Localization Quality Assurance or related roles.
• Serve as primary client-facing language lead for Lao.
• Experience with RQE, LQE and error rubrics.
• Ability to analyse style guides and map expectations by content type (Marketing vs. Legal vs. UI).
• Facilitate alignment discussions and structured monthly quality reporting.
• Native Lao and professional English.

Responsibilities

• Analyse requirements: review style guides and glossaries, track changes and what the client corrects.
• Run alignment roundtables with the language community and publish a monthly quality digest.
• Coach Reviewers one-to-one, run shadowing, and deliver training from alignment data.
• Propose style guide updates and share cross-locale patterns with the Welocalize Quality Manager.
• Maintain alignment with the client and escalate with evidence when needed.

Skills

LQA Experience

Client Management

Style Guide Analysis

Meeting Facilitation

Analytics

Native Lao

Calibration Tools

Job description

Welo Global is seeking an experienced English into Lao Review Lead to act as the language quality owner for a major technology client. You will ensure consistent interpretation of quality standards across UI, marketing, product, and support content, serving as the main contact for the client’s Language Manager.

You will drive ongoing quality governance, coach review staff, and publish a monthly digest highlighting performance, improvements, and arbitration outcomes.