Language Services Scheduling & Dispatch Specialist

Hanna Interpreting Services LLC; Spring Valley (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Hanna Interpreting Services LLC in Nevada seeks a Scheduling and Dispatch Coordinator to act as the operational hub of our language service provider, ensuring the seamless delivery of interpretation and translation services. You will coordinate linguists across projects and match client requests with qualified interpreters.

Reporting to the Scheduling Supervisor, you will manage interpreters’ schedules, handle last‑minute changes, and maintain exceptional client service throughout the dispatch

Qualifications

• Experience coordinating interpreters and dispatching assignments.
• Strong communication with clients and interpreters.
• Ability to adapt to last-minute schedule changes.

Responsibilities

• Interpreter Coordination: coordinates interpreters and manages their schedules for assignments.
• Dispatch Excellence: assigns interpreters to appointments by expertise, location and availability.
• Client Communication: communicates with clients to understand needs and ensure smooth interpretation.
• Problem Solving: resolves last-minute changes and keeps all parties informed.
• Continuous Improvement: collaborates with teams to optimize coordination processes.

Skills

Interpreter coordination

Dispatch scheduling

Client communication

Multitasking

Organizational skills

Job description

Hanna Interpreting Services LLC in Nevada seeks a Scheduling and Dispatch Coordinator to act as the operational hub of our language service provider, ensuring the seamless delivery of interpretation and translation services. You will coordinate linguists across projects and match client requests with qualified interpreters.

Reporting to the Scheduling Supervisor, you will manage interpreters’ schedules, handle last‑minute changes, and maintain exceptional client service throughout the dispatch