Language Learning Success Coach

Global LT, Inc.; San Juan (PR); On-site; USD 42,000 - 62,000; Full time

Job summary

Global LT, Inc. is seeking a Customer Success Coach to coordinate tailored language learning programs for professionals and families. You will engage, coach, and increase utilization while delivering high-quality customer service to all clients.

The role emphasizes bilingual communication and strong organizational skills, with responsibility for managing relationships with clients and internal teams to ensure successful relocation-related language support.

Qualifications

• Proficiency in English required.
• Bilingual in English and at least one other language.
• Sales experience would be an asset but not required.

Responsibilities

• Coordinate tailored language learning programs and engagement strategies.
• Engage, coach, and increase utilization among customers.
• Provide top-notch customer service to all clients.
• Maintain data integrity and update Global LT’s database.

Skills

Customer service

Multitasking

Organizational skills

Written communication

Communication skills

Tools

Microsoft Office

Job description

Global LT, Inc. is seeking a Customer Success Coach to coordinate tailored language learning programs for professionals and families. You will engage, coach, and increase utilization while delivering high-quality customer service to all clients.

The role emphasizes bilingual communication and strong organizational skills, with responsibility for managing relationships with clients and internal teams to ensure successful relocation-related language support.