Language Access Coordinator (Interpretation Services)

Young World Physical Education; Boston (MA); On-site; USD 69,066 - 84,414; Full time

Job summary

Boston Public Schools Office of Language Access Services seeks an Interpretation Service Coordinator to ensure timely language access across the district. You will coordinate requests, monitor scheduling, and manage feedback with staff, parents, and external providers.

The role requires strong communication, project coordination experience, and proficiency in Microsoft Office and Google Workspace. Reporting to the Director of Language Access Services, this position is central-office-based.

Qualifications

• Undergraduate degree in a related field.
• 3+ years of experience as an interpretation coordinator or similar.
• Knowledgeable in translation and interpretation or language access environment.
• Proficient with Microsoft Office and Google products.
• Strong communication and problem-solving skills.
• Ability to work with diverse stakeholders.

Responsibilities

• Coordinate interpretation requests from the scheduling system.
• Monitor scheduling systems for timely submissions.
• Maintain zero pending assignments at end of day.
• Handle communications about interpretation requests.
• Assist staff and families with schedules and policies.
• Audit interpretation quality and close feedback loops.
• Represent OLAS in a customer-focused way and assist meetings.
• Develop training resources for staff and families.

Skills

Excellent communicator

Proactive problem solver

Teamwork

Education

Undergraduate degree in a related field

Master’s degree in a related field

Tools

Microsoft Office

Google Workspace

Job description

Boston Public Schools Office of Language Access Services seeks an Interpretation Service Coordinator to ensure timely language access across the district. You will coordinate requests, monitor scheduling, and manage feedback with staff, parents, and external providers.

The role requires strong communication, project coordination experience, and proficiency in Microsoft Office and Google Workspace. Reporting to the Director of Language Access Services, this position is central-office-based.