Landscape Operations Lead

BrightView Landscapes; Gatlinburg (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

BrightView Landscapes, LLC in Gatlinburg, TN, is seeking a Crew Leader to oversee landscape operations on client sites, manage a 2–5 member crew, and ensure tasks are completed safely, efficiently, and to BrightView’s quality standards.

You will supervise a range of service lines including maintenance, installation, irrigation, seasonal color management, and chemical applications while maintaining client satisfaction through strong team leadership and consistent service delivery.

Qualifications

• BrightView Equipment certifications
• Experience in a landscape-related field
• Demonstrated leadership among the team and with peers
• Valid Driver License

Responsibilities

• Maintain a schedule and ensure service expectations are met
• Surface customer problems or concerns and report back to Operations Manager
• Assist in resolving issues with customer service when needed
• Ensure work is performed safely and in accordance with company policies
• Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded
• Deliver services as specified on client sites
• Work to identify more efficient ways to perform work
• Coordinate service execution with Operations Manager
• Oversee day-to-day site operations and delegate work to crew team members
• Provide Operations Manager feedback on crew member(s)
• Work with Operations Manager, helping to develop and train crew members
• Ensure equipment preventative maintenance is performed as needed and equipment is in good working order
• Participate in branch meetings as directed
• Accurately capture and turn in crew time logs through electronic time capture (ETC)
• Log equipment usage and maintenance cycles

Skills

Leadership

Crew leadership

Team supervision

Education

BrightView Equipment certifications

Experience in landscape-related field

Demonstrated leadership

Valid Driver License

Job description

BrightView Landscapes, LLC in Gatlinburg, TN, is seeking a Crew Leader to oversee landscape operations on client sites, manage a 2–5 member crew, and ensure tasks are completed safely, efficiently, and to BrightView’s quality standards.

You will supervise a range of service lines including maintenance, installation, irrigation, seasonal color management, and chemical applications while maintaining client satisfaction through strong team leadership and consistent service delivery.