Landscape Maintenance Regional Manager Foley AL

Rotolo Consultants Inc.; Foley (AL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K plan with partial match

Paid Vacation and Sick Leave

Job summary

A growing landscaping firm in Foley, Alabama, is seeking a Regional Manager to oversee the overall customer experience and to work closely with Area Managers. This role requires 3-5 years of experience in the landscaping industry along with a Bachelor's Degree in a related field. The ideal candidate will manage program execution, direct site assessments, and ensure customer satisfaction. Benefits include a competitive salary and comprehensive insurance options.

Qualifications

• 3-5 years related industry experience.
• Experience in business management, including basic accounting skills.
• Valid driver’s license and clean MVR.

Responsibilities

• Manage and direct overall customer experience.
• Conduct annual contract review and renewal with customers.
• Oversee prompt response to customer generated issues.

Skills

Customer experience management

Project execution

Communication skills

Problem-solving

Education

Bachelor’s Degree in Horticulture or related field

Job description

AS A REGIONAL MANAGER

Rotolo Consultants, Inc. (RCI) is looking for talented individuals seeking to join one of North America’s fastest-growing landscaping companies. If you are looking for a rewarding career with constant professional development and growth- look no further. Join RCI and grow the future with us!

Overview

You will be responsible for the overall customer experience while working closely with Area Managers to ensure the delivery of contracted services as promised and within budget.

Responsibilities

• Manage and direct Overall Customer Experience


• Direct initial Site Assessments to determine what our program will fix and won’t


• Lead new customer orientation. Align customer expectations with program deliverables: Who, What, When, Why


• Manage overall program execution according to SOS


• Perform regular site audits to ensure quality standards


• Create and manage Opportunity Pipeline per property


• Work with customer to establish annual enhancement budget


• Photo document growth and improvement of key areas per property annually


• Proactively communicate property issues, upcoming services, etc. w/ Customers and AMs


• Oversee prompt response to customer generated issues and manage appropriate resolution


• Conduct annual contract review and renewal with customers


• Direct and assist Area Managers daily


• Work with Area Managers to meet or exceed property GM budgets


• Participate in meetings and assist Division Manager in overall leadership of the Division


• Other duties may be assigned.

Qualifications

• Bachelor’s Degree is preferred.


• 3-5 years related industry experience.


• Will be required to obtain relevant industry certifications within 12 months


• Experience in business management, including basic accounting skills.


• Valid driver’s license and clean MVR.

Compensation / Benefits

• $75,000.00 - $95,000.00 per year


• Medical, Dental, Vision, Liability and several more supplemental insurance options


• 401K plan with partial match*


• Paid Vacation, Sick Leave and Holidays*

Education

Bachelor or Master’s Degree in Horticulture/ Turf Management or a related field is preferred.

License

Driver's License and clear Motor Vehicle Record (MVR).

Key Performance Metrics

• Sales to budget


• GM to budget


• Customer Retention


• Service Quality Score


• Customer Satisfaction Score

Extraordinary Work Conditions

• Must maintain regular and reliable attendance at a level acceptable to the company, including the ability to work overtime, holidays, evenings, or weekends as necessary


• Extensive driving within designated work areas


• Must be capable of working outdoors and visiting job sites on a regular basis

Equipment/ Machinery Used

• Computers and peripherals


• Multi-line telephone system

RCI is an Equal Employment Opportunity and E-Verify Employer.

Equal Opportunity Employer, including disabled and veterans.