Landscape Maintenance Regional Manager Management

Rotolo Consultants Inc.; Baton Rouge (LA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K plan with partial match

Paid Vacation, Sick Leave and Holidays

Job summary

A leading landscaping company is seeking a Regional Manager in Baton Rouge to ensure the overall customer experience and manage contracted services. Responsibilities include directing site assessments, leading customer orientation, and overseeing program execution. The ideal candidate will possess a Bachelor’s degree and 3-5 years of industry experience. Benefits include a competitive salary ranging from $60,000 to $90,000, health insurance options, and a 401K plan.

Qualifications

• Bachelor’s Degree is preferred.
• 3-5 years related industry experience.
• Experience in business management, including basic accounting skills.

Responsibilities

• Manage and direct Overall Customer Experience.
• Conduct regular site audits to ensure quality standards.
• Work with customer to establish annual enhancement budget.

Skills

Customer service management

Business management

Budget management

Education

Bachelor’s Degree in Horticulture or related field

Tools

Computers

Multi-line telephone system

Job description

Rotolo Consultants, Inc. (RCI) is looking for talented individuals seeking to join one of North America’s fastest-growing landscaping companies. If you are looking for a rewarding career with constant professional development and growth- look no further. Join RCI and grow the future with us!

AS A REGIONAL MANAGER

You will be responsible for the overall customer experience while working closely with Area Managers to ensure the delivery of contracted services as promised and within budget.

Department: Landscape Maintenance

Reports To: Division Manager

FLSA Status: Exempt

REGIONAL MANAGER DUTIES INCLUDE

• Manage and direct Overall Customer Experience
• Direct initial Site Assessments to determine what our program will fix and won’t
• Lead new customer orientation. Align customer expectations with program deliverables: Who, What, When, Why
• Manage overall program execution according to SOS
• Perform regular site audits to ensure quality standards
• Create and manage Opportunity Pipeline per property
• Work with customer to establish annual enhancement budget
• Photo document growth and improvement of key areas per property annually
• Proactively communicate property issues, upcoming services, etc. w/ Customers and AMs
• Oversee prompt response to customer generated issues and manage appropriate resolution
• Conduct annual contract review and renewal with customers
• Direct and assist Area Managers daily
• Work with Area Managers to meet or exceed property GM budgets
• Participate in meetings and assist Division Manager in overall leadership of the Division
• Other duties may be assigned.

QUALIFICATIONS

• Bachelor’s Degree is preferred.
• 3-5 years related industry experience.
• Will be required to obtain relevant industry certifications within 12 months
• Experience in business management, including basic accounting skills.
• Valid driver’s license and clean MVR.

COMPENSATION / BENEFITS

• $60,000.00 - $90,000.00 per year
• Medical, Dental, Vision, Liability and several more supplemental insurance options
• 401K plan with partial match*
• Paid Vacation, Sick Leave and Holidays*

EDUCATION

Bachelor or Master’s Degree in Horticulture/ Turf Management or a related field is preferred.

LICENSE

Driver's License (Class E and above) and clear Motor Vehicle Record (MVR).

KEY PERFORMANCE METRICS

• Sales to budget
• GM to budget
• Customer Retention
• Service Quality Score
• Customer Satisfaction Score

EXTRAORDINARY WORK CONDITIONS

• Must maintain regular and reliable attendance at a level acceptable to the company, including the ability to work overtime, holidays, evenings, or weekends as necessary
• Extensive driving within designated work areas
• Must be capable of working outdoors and visiting job sites on a regular basis

EQUIPMENT/ MACHINERY USED

• Computers and peripherals
• Multi-line telephone system

RCI is an Equal Employment Opportunity and E-Verify Employer.

Equal Opportunity Employer, including disabled and veterans.