Landscape Maintenance & Quality Operations Director

Mariani Landscape; Phoenix (AZ); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

PerkSpot

Long-Term Disability and LifeInsurance

Paid time Off

Tuition Reimbursement (after one year)

Job summary

Berghoff Design Group is seeking an experienced Director of Landscape Maintenance and Quality to lead operations, develop teams, and ensure client satisfaction on high-end landscape projects. This role requires proactive leadership, cross-functional collaboration, and a focus on operational excellence.

You will manage daily maintenance operations, mentor supervisors, implement tailored training, and drive performance using LQA and SWOT analyses.

Qualifications

• 5+ years in high-end landscape management.
• Bilingual English/Spanish preferred.
• Proficiency with Aspire or similar CRM.
• Strong leadership and team development skills.
• Knowledge of horticulture, irrigation, and turf management.
• Valid driver’s license with clean record.
• Excellent communication and client service.
• Experience in training program development and bidding systems.
• Conflict resolution and performance improvement planning.
• Strategic thinking with SWOT analysis and objective setting.

Responsibilities

• Oversee daily operations of the landscape maintenance division, including scheduling, logistics, and resource allocation.
• Lead maintenance supervisors, crew leaders, and field staff to ensure service excellence.
• Implement individualized employee training and development plans.
• Monitor safety, efficiency, and compliance with company standards.
• Ensure job quality using the Landscape Quality Audit (LQA) process.
• Conduct SWOT analyses to recognize wins and growth areas.
• Provide coaching and guidance to employees and address performance concerns.
• Lead daily operations and ensure adherence to agronomic timing.
• Increase enhancement revenue through strategic planning and execution.
• Address client concerns and office-related issues with professionalism.

Skills

Leadership

Team development

Scheduling & logistics

Communication

Horticulture knowledge

Driver's license

Bilingual English/Spanish

Tools

Aspire CRM

Job description

Berghoff Design Group is seeking an experienced Director of Landscape Maintenance and Quality to lead operations, develop teams, and ensure client satisfaction on high-end landscape projects. This role requires proactive leadership, cross-functional collaboration, and a focus on operational excellence.

You will manage daily maintenance operations, mentor supervisors, implement tailored training, and drive performance using LQA and SWOT analyses.