Director of Landscape Maintenance & Quality

Berghoff; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

PTO

Tuition Reimbursement

Long-Term Disability and LifeInsurance

Job summary

Berghoff Design Group in Phoenix, AZ is seeking an experienced Director of Landscape Maintenance and Quality to lead maintenance operations for high-end commercial and residential projects. You will develop teams, ensure safety and quality, and drive client satisfaction through proactive service and coaching of supervisors and crews.

You will conduct site audits, implement Landscape Quality Audit standards, and leverage Aspire CRM for scheduling and reporting while aligning training with company

Qualifications

• 5+ years of experience in high-end commercial and residential landscape management.
• Bilingual (English/Spanish) strongly preferred.
• Proficiency in Aspire or similar CRM platforms.
• Strong leadership and coaching skills for supervisors and crew leaders.
• Knowledge of horticulture, irrigation, turf management, and seasonal care.
• Valid driver's license with clean driving record.

Responsibilities

• Oversee daily operations of maintenance division, including scheduling and resource allocation.
• Lead, coach, and manage supervisors, crew leaders, and field staff to ensure service excellence.
• Implement training programs to promote growth and retention.
• Perform site audits and Landscape Quality Audit (LQA) to ensure standards.
• Address client concerns promptly to maintain high client satisfaction.
• Utilize CRM for scheduling, client communications, and reporting.

Skills

Leadership

Communication

Strategic thinking

Conflict resolution

Coaching & training

SWOT analyses

Tools

Aspire CRM

Job description

Berghoff Design Group in Phoenix, AZ is seeking an experienced Director of Landscape Maintenance and Quality to lead maintenance operations for high-end commercial and residential projects. You will develop teams, ensure safety and quality, and drive client satisfaction through proactive service and coaching of supervisors and crews.

You will conduct site audits, implement Landscape Quality Audit standards, and leverage Aspire CRM for scheduling and reporting while aligning training with company