Landscape Maintenance Operations Lead

Terra Green Landscapes Inc; Concord (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Signing Bonus

Health Benefits

Paid Holidays

Paid Vacation

Learning Opportunities

Company Vehicle

Cell Phone

Computer

Referral Bonus

401k with company match

Production Bonuses

Excellent Work Culture and Environment

Job summary

Terra Green Landscapes Inc is seeking an Operations Manager for the Landscape Maintenance Team to oversee day-to-day operations of multiple crews, ensuring high standards of maintenance and safety. You will lead supervisors, optimize workflows, and drive continuous improvements across projects.

The role requires supervising experience, a horticultural degree or equivalent, and strong leadership with a focus on safety and client service.

Qualifications

• Demonstrated skill and ability managing others at other levels.
• At least one-year experience doing contract maintenance work in a commercial setting as a supervisor.
• 2- or 4-year horticultural or related degree and two years industry experience; additional industry certifications can substitute for non-related degree, two-year degree or no degree.

Responsibilities

• Develop and execute daily/weekly operations schedules, workflows, and infrastructure to hit company goals and financial targets.
• Lead daily supervisor briefings on priorities, customer service issues, and corrective actions.
• Prepare updates and participate in management staff meetings and problem-solving sessions.
• Oversee winter weather response, assisting with snow and ice removal as needed.
• Train and mentor technicians, assistant supervisors, and supervisors through goal-setting, performance reviews, and feedback.
• Conduct safety sessions and technical certification training.
• Support internship programs and field trips.
• Perform site visits to evaluate work quality and coach crews on-site.
• Utilize company software to analyze performance data and drive continuous improvements.
• Review and approve daily time tracking and analyze labor data for trends.

Skills

People management

Leadership

Operations planning

Safety training

Communication

Education

Horticultural degree (2-4 year)

Job description

Terra Green Landscapes Inc is seeking an Operations Manager for the Landscape Maintenance Team to oversee day-to-day operations of multiple crews, ensuring high standards of maintenance and safety. You will lead supervisors, optimize workflows, and drive continuous improvements across projects.

The role requires supervising experience, a horticultural degree or equivalent, and strong leadership with a focus on safety and client service.