Landscape Maintenance Account Manager

Lifescapecolorado; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

PerkSpot

Long-Term Disability and LifeInsurance

Paid time Off

Tuition Reimbursement (after one year)

Paid time Off

Job summary

Lifescape Colorado is seeking an organized, knowledgeable, client-centric Account Manager to oversee a book of assigned clients and drive horticultural success and retention. You will plan, direct, and coordinate landscape enhancements, communicate with clients and crews, and manage opportunities to grow base services and profits.

The role requires strong relationship building, sales ability, and a commitment to white-glove service.

Qualifications

• Experience balancing multiple priorities.
• Experience with high-end clientele.
• Detail oriented and process driven.

Responsibilities

• Client Management: act as trusted concierge on property, building long-term relationships with clients.
• Enhancement Sales: identify, estimate, sell, and manage landscape enhancement opportunities.
• Sales Tracking: monitor KPIs to reach revenue and profitability targets.
• Site Walks: perform regular garden walks and document health and status.
• Picture Punch Lists: create lists to identify client requests for base or enhanced services.
• Weekly Communication: maintain professional relationships for satisfaction and referrals.
• Irrigation Management: operate irrigation systems and adjust programming on site.
• Garden Quality: oversee maintenance, plant health care, and irrigation.
• Crew Interaction: meet crews on site to ensure high-quality work and teamwork.

Skills

Balancing priorities

High-end clientele

Detail oriented

Team player

Green industry experience

Job description

Work With The Best

We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.

Work With The Best

We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.

Job Description

Lifescape Colorado is seeking organized, knowledgeable, client-centric individuals to join our team as an Account Manager! The Landscape Maintenance Account Manager or "Client Representative" (CR) is responsible for planning, directing, and overseeing the financial and horticultural success, satisfaction, and retention of a specific book of assigned clients. The CR is responsible for excellent client and team communication, along with identifying, proposing, estimating, selling, coordinating, and directing landscape enhancement opportunities on clients’ properties. The CR is always looking for opportunities to cooperate, solve problems, provide excellent customer service, and create and maintain beautiful landscapes.

Responsibilities

• Client Management: Act as a trusted "concierge" on property, fostering long-term professional relationships with clients built on trust, timely/professional communication, and "white-glove" service experience.
• Enhancement Sales: Actively identify, estimate, sell, and manage landscape enhancement opportunities at a 70% penetration rate of base services revenue.
• Sales Tracking: monitor performance KPIs to achieve or exceed annual revenue goals and profitability targets.
• Site Walks: Perform regular garden walks (weekly or bi-weekly) on assigned properties and maintain accurate logs of activities. Gauge overall landscape status and health, identify tasks to be performed by base services, enhancements, or irrigation crews, and occasionally perform minor landscape maintenance tasks on site.
• Picture Punch Lists: Consistently produce picture punch lists to identify client requests or tasks to be performed by the regular base services crew.
• Weekly Communication: Maintain professional relationships with all clients to ensure satisfaction, promote sales, and referrals through consistent weekly communication.
• Irrigation Management: Regularly operate irrigation systems (physical controller operation and various cloud-based smart systems). The Garden Manager is responsible for irrigation programming updates onsite.
• Garden Quality: Responsible for overall success of the landscape by managing maintenance services, plant health care, and irrigation. Occasionally perform these tasks yourself as needed.
• Crew Interaction: Meet crews on site on a regular basis to ensure high-quality work, along with strengthening camaraderie and mutual respect

Desired Qualities

• Experienced at balancing and organizing many different priorities
• Previous experience with high-end clientele
• Detail oriented and able to trust and follow the process
• A Team Player.
• Background in horticulture, garden/estate management, landscape architecture, and or other applicable green industry experience.

The Perks

• 401(k) plan with company match
• Medical insurance
• Dental insurance
• Vision insurance
• FSA/HSA
• PerkSpot
• Long-Term Disability and Life Insurance
• Paid time Off
• Tuition Reimbursement (after one year of service)

Pay Transparency

Mariani Enterprises LLC is committed to pay transparency and equity among all employees and provides employees with an environment where pay transparency and dialogue on compensation are allowed. Mariani Enterprises LLC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Position Range including commission

$60,000 - $70,000 plus commission and bonus for Associate Account Manager

$70,000 - $80,000 plus commission and bonus for Account Manager

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This employer participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Employers can only E-Verify once you have accepted a job offer and completed the Form I-9.

A part of the U.S. Immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn't get in the way.

Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.