Landscape Field Manager: Client Care & Retention

MetroGreenscape; Charlotte (NC); On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

Health Reimbursement Account

Colonial Life Insurance Voluntary Plan

401(K) Retirement Savings Plan with 
$

Company Apparel annual allowance of $,

Paid Time Off

Eight company-paid holidays

Paid Bereavement Leave

Employee Perks

Company vehicle with a Company credit

Monthly phone stipend of $75

Company-provided laptop

Job summary

MetroGreenscape is actively recruiting a Landscape Field Manager to lead field operations from our Charlotte, NC office. The role focuses on retaining contracts and assisting clients with maintenance needs, while driving site improvements.

The ideal candidate has 2-5 years in landscape maintenance, strong communication, and solid organizational skills. A valid driver's license and willingness to travel around the Charlotte area are required.

Qualifications

• 2-5 years of landscape maintenance experience.
• Excellent oral and written communication skills.
• Strong organizational skills.
• Proficient with spreadsheets, especially Excel.
• Ability to make sound decisions under tight deadlines.
• Ability to plan, organize, and manage multiple activities.
• Valid Driver’s license; able to pass Background and Drug screening.

Responsibilities

• Develop and maintain a schedule to perform audits during customer meetings to ensure quality and service expectations are met.
• Supervise a team of landscaping crew members.
• Manage client expectations; communicate contract specifics.
• Make recommendations to clients for improvements to their sites.
• Conduct job site inspections frequently.
• Identify and pursue opportunities to upsell property enhancements.
• Perform maintenance on the job site as needed (weeding beds, pruning, etc.)

Skills

Team leadership

Communication

Excel

Organization

Decision making

Multitasking

Driver's license

Background check

Tools

Excel

Job description

MetroGreenscape is actively recruiting a Landscape Field Manager to lead field operations from our Charlotte, NC office. The role focuses on retaining contracts and assisting clients with maintenance needs, while driving site improvements.

The ideal candidate has 2-5 years in landscape maintenance, strong communication, and solid organizational skills. A valid driver's license and willingness to travel around the Charlotte area are required.