Landscape Crew Leader - Lead & Develop Field Teams

BrightView Landscapes; Walpole (MA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Health and wellness coverage

401k savings plan

Job summary

BrightView is seeking a Crew Leader in Massachusetts to guide 2-5 teammates on client sites, ensuring tasks are completed safely, efficiently, and to BrightView’s quality standards across maintenance, installation, irrigation, and seasonal color management.

Reporting to the Operations Manager, you’ll schedule work, train crew members, track time and equipment, and communicate with the manager to meet or exceed client expectations.

Qualifications

• Experience leading a 2-5 person crew.
• Background in landscape maintenance or installation.
• Valid driver’s license.

Responsibilities

• Maintain a schedule and ensure service expectations are met.
• Surface customer problems or concerns and report back to Operations Manager.
• Assist in resolving issues with customer service when needed.
• Ensure work is performed safely and in accordance with company policies.
• Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded.
• Deliver services as specified on client sites.
• Work to identify more efficient ways to perform work.
• Coordinate service execution with Operations Manager.
• Oversee day to day site operations and delegate work to crew team members.
• Provide Operations Manager feedback on crew members.
• Work with Operations Manager, helping to develop and train crew members.
• Ensure equipment preventative maintenance is performed as needed and equipment is in good working order.
• Participate in branch meetings as directed.
• Accurately capture and turn in crew time logs through electronic time capture (ETC).
• Log equipment usage and maintenance cycles

Skills

Leadership

Crew supervision

Driver's license

Landscape experience

Equipment certifications

Job description

BrightView is seeking a Crew Leader in Massachusetts to guide 2-5 teammates on client sites, ensuring tasks are completed safely, efficiently, and to BrightView’s quality standards across maintenance, installation, irrigation, and seasonal color management.

Reporting to the Operations Manager, you’ll schedule work, train crew members, track time and equipment, and communicate with the manager to meet or exceed client expectations.