Key Accounts Manager, Commercial Landscaping

The Addison Group

Southlake (TX)

On-site

USD 70,000 - 75,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Company vehicle

Growth opportunity

Client impact

Job summary

The Addison Group in Southlake, Texas is seeking a hands-on Landscape Account Manager to serve as the primary contact for commercial client accounts and oversee field operations. You will drive client satisfaction, retention, and revenue growth while coaching field teams.

Responsibilities include evaluating service quality, proposing enhancements, and ensuring safety and regulatory compliance. This on-site, full-time role offers a company vehicle option and benefits through an established

Qualifications

3+ years of experience in customer service, account management, or leadership.
Strong client relationship management and communication skills.
Proven ability to lead, coach, and develop teams.
Proficiency with MS Office and CRM systems.
Associate’s degree in business or related field, or equivalent work experience.
Valid driver’s license

Responsibilities

Serve as the main point of contact for commercial client accounts.
Conduct regular site visits to monitor service quality and client satisfaction.
Identify opportunities for enhancement projects and develop proposals.
Resolve client issues and address concerns proactively.
Partner with Operations and Branch leadership to ensure service expectations are met.
Monitor account renewals, financial performance, and profitability.
Manage and support hiring, training, and coaching of field crews.
Ensure compliance with all safety regulations and branch policies.
Maintain accurate records in CRM systems and assist with administrative reporting.