Land Use Coordinator and Field Technician

Roanoke County, VA; Roanoke (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Roanoke County, VA is seeking a Land Use Program Technician to perform field inspections, assist appraisers, and support the Administrative Assistant in daily tasks. The role requires reading building plans, collecting data for the CAMA system, and handling inquiries from the public and contractors.

Required: high school diploma, valid driver's license, and experience with field inspections. Preferred: associate degree.

Qualifications

• High school diploma or equivalent with college courses in office administration.
• Associates degree preferred.
• Experience with field inspections and land-use knowledge is a plus.

Responsibilities

• Assist the public with regulations and inquiries for Land Use Program.
• Conduct field inspections and measure structures and features.
• Prepare Land Use Applications and revalidation information.
• Maintain office files and assist Administrative Assistant.
• Operate office equipment and use Excel and Word.

Skills

Communication

Excel

Word

Reading blueprints

Field inspections

Organization

Confidentiality

Independent work

Education

High school diploma

Associates Degree

Tools

Tape measure

Laser measure

Wheel tape measure

Field equipment

Job description

Performs responsible and technical duties related to the Land Use Program. Conducts field inspections of work completed on properties for which building permits have been issued. Provides support to the Administrative Assistant. Work is performed with established guidelines and procedures but requires the use of independent judgement in addressing routine matters and determining appropriate actions within assigned responsibilities. Performs other duties as assigned.

• Assists the general public with regulations, guidelines and qualifications for participating in the Land Use Program and assists appraisers, internal staff, and external customers with inquiries regarding property record cards, building permits, transfers, and splits.
• Assists with gathering and processing information used to calculate rollback taxes for the Land Use Program.
• Prepares and processes Land Use Applications and prepares information for the revalidation process of Land Use parcels.
• Creates mail merge and prints documents for annual Land Use revalidation process.
• Conducts field inspections to verify proper land use requirements are met and assists appraisers with field inspections for select permitted items.
• Measures new construction, additions, special features, and yard improvements.
• Collects Data to be added to the CAMA System.
• Communicates with property owners and contractors in the field.
• Adequate knowledge and ability to read building plans and blueprints.
• Serves as a back up to the Administrative Assistant.
• Answers phone calls and walk-in inquiries, directs calls to appropriate appraiser and assists the Administrative Assistant in maintaining office files of appraisal records, reports, correspondence, and miscellaneous information in an organized manner.
• Maintains appointments, schedules, and issues reports as needed for appraisers during informal appeals.
• Participates in staff meetings.
• Operates a variety of office equipment and related software, including personal computers, word processors, and other information processing equipment.

Education

Required: High school diploma or equivalent supplemented by college level courses in office administration or a related field.

Preferred: Associates Degree.

Experience

Required: Experience in conducting field inspections including measuring, listing features, etc.

Preferred: Experience in a real estate appraisal office or a related field.

Certifications/Licenses

Required: Valid driver’s license with a good driving record.

Knowledge, Skills and Abilities

Knowledge of general office management and basic accounting principles. Ability to communicate effectively both orally and in writing. Ability to work independently with minimal supervision. Ability to exercise tact and diplomacy when dealing with others. Ability to work within multiple lines of authority. Ability to work with sensitive information and maintain confidentiality. Excellent organizational and detail-oriented skills. Strong proficiency in Microsoft Excel and Word. Ability to read plans and blueprints. Ability to use field equipment; tape measure, wheel tape measure, laser measure. Ability to work outside in various climates and topographies.

Supervisory Responsibilities

None.

Additional Requirements

Subject to a complete criminal history background search with acceptable results. May be subject to DMV driving record review as required by amount of work-related driving, specified by support responsibilities. Must also be able to perform the job as described in the Physical and Environmental Demands section of this job description.