Lanai Luxury Sushi & Service Server

Four Seasons; Lanai City (HI); On-site; USD 42,000 - 60,000; Full time

Job summary

Four Seasons Lanai is seeking enthusiastic servers for the Nobu Lana'i restaurant. You will deliver exceptional guest experiences, guide guests through menu offerings, and collaborate with kitchen and service teams to ensure flawless dining.

The role emphasizes attentiveness, knowledge of ingredients, and accurate order processing in a luxury resort setting. Successful candidates will demonstrate guest-first service, professionalism, and the ability to manage multiple tasks in a high-volume

Responsibilities

• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Welcome guests and deliver attentive, professional service throughout the dining experience while collaborating closely with the restaurant team and support staff.
• Provide a warm introduction to the restaurant by guiding guests through menu offerings, explaining the restaurant concept, services, and daily specials, offering water service, and ensuring tables are properly set and maintained.
• Describe and guide guests through food and beverage selections with engaging, detailed explanations of ingredients, flavor profiles, origins, and preparation methods.
• Accurately enter guest orders and special requests into the point‑of‑sale system; coordinate with the kitchen to ensure proper timing of courses; and verify completed dishes for accuracy and dietary requirements.
• Ensure guest needs are met to promote overall satisfaction, maintain accurate guest information in the reservations system, promptly clear used items, reset tables as needed, and provide thoughtful recommendations.
• Respond to guest inquiries, concerns, and special requests promptly, courteously, and professionally to maintain a high level of guest satisfaction.
• Close guest checks accurately by processing cash and credit card transactions and handling adjustments, voids, or complimentary items in accordance with established procedures.
• Perform setup, breakdown, and cleaning of tables and service stations in accordance with restaurant standards.
• And More!

Job description

Four Seasons Lanai is seeking enthusiastic servers for the Nobu Lana'i restaurant. You will deliver exceptional guest experiences, guide guests through menu offerings, and collaborate with kitchen and service teams to ensure flawless dining.

The role emphasizes attentiveness, knowledge of ingredients, and accurate order processing in a luxury resort setting. Successful candidates will demonstrate guest-first service, professionalism, and the ability to manage multiple tasks in a high-volume