LAN Support Technician -Intermediate

Global Communications Services; San Antonio (TX); On-site; USD 90,000 - 125,000; Full time

Job summary

Global Communications Services is seeking a LAN Support professional to perform LAN support for HQ CLIENT servers and collaborate with the System Administrator to mitigate network threats. The role requires expertise in IA concepts, IAT Level II certification, and active Secret clearance to coordinate with DoD information security protocols.

Responsibilities include monitoring threats, staying current on vulnerabilities, and supporting INFOCONs and Network Orders.

Qualifications

• Extensive knowledge of IA concepts and IAT Level II certification per DoD 8570.01.
• Familiar with current network threats, vulnerabilities, and attacks.
• Knowledge of DoD INFOCONs and network orders (MTOs, TCTOs).
• Active Secret clearance required.

Responsibilities

• Assist with LAN support for HQ CLIENT functional servers.
• Identify, respond to, and resolve network threats in coordination with Network Operations.
• Support implementation of INFOCONs and Network Orders as directed.
• Provide inputs to government personnel on specific network threats.

Skills

Information Assurance concepts

Network threat monitoring

DoD INFOCONs knowledge

Security clearance

Education

Some College Coursework Completed

Job description

Job Title

Job Type

Full-time

Education

Some College Coursework Completed

Experienced (Non-Manager)

Category

Information Technology

Job Description

LAN Support Services shall be performed for HQ CLIENT functional servers not controlled by other agencies (AFSFC, AFSVA) and at Tyndall AFB. Working with the System Administrator, identify, respond to, and resolve network threats, vulnerabilities, and attacks in coordination with the Network Operations Squadrons, to minimize risks to operations on all CLIENT functional servers.

Provides inputs to government personnel on specific network threats for possible communication to CLIENT leadership.

Support implementation of Information Conditions (INFOCONs) and Network Orders as directed by the 502 CS.

Job Requirements

• Extensive knowledge of Information Assurance (IA) concepts, practices, and procedures and be Information Assurance Technical (IAT) Level II certified IAW DoD Manual 8570.01, and Microsoft, Unix, and Cisco industry standards, and maintain certification status.
• Staying up to date on current network threats, vulnerabilities, and attacks.
• Become knowledgeable of DoD and AF INFOCONs, and all network orders (MTOs, TCTOs, etc.) within six months.
• Minimum three (3) years’ experience in computer system management with specific experience in data communications troubleshooting.
• The candidate shall have an active Secret clearance

Estimated Workload

• Processes over 20 tickets monthly for vulnerability issues.
• Provides updates to COR on network threats monthly.