Network Engineer - Senior MMR

Global Communications Services; Lincoln (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Global Communications Services seeks an experienced Network Operations/Engineering Specialist to support HQ CLIENT and AFCEC remote locations. Responsibilities include planning, troubleshooting, network analysis, and implementing security measures for mission-critical systems.

The role requires DoD 8570 IAT Level II certification and hands-on experience with network devices, servers, and VoIP. Candidates must be able to manage complex projects across several sites and maintain documentation.

Qualifications

• 4 positions in Lackland, TX
• 1 position in Tyndall, FL
• 1 position in Massachusetts
• Understanding of interconnectivity of fiber optics, coaxial and copper networks, LANs and data circuits for WAN/telecoms including VoIP and videoconferencing
• Active DoD 8570 certification at IAT Level II and Microsoft/Unix/Cisco industry standards maintaining status
• Minimum five (5) years’ experience with network monitoring tools
• Minimum five (5) years’ experience configuring and maintaining file servers
• Candidate shall have an active Secret clearance

Responsibilities

• Operate network management and patch/system management
• Install/configure/network and performance monitoring
• Provide security analysts support and facilitate next-tier support
• Monitor routers/switches at remote CLIENT locations for connectivity
• Provide education and training for infrastructure technicians and CSTs
• Manage projects for 10+ major initiatives annually

Skills

Network Operations

Network Monitoring

Ticket Processing

IT Concepts

Education

Some College Coursework Completed

Tools

CCNA Security

CySA+

GSEC

Security+

SSCP

Job description

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Job Title

Job Type

Full-time

Education

Some College Coursework Completed

Experienced (Non-Manager)

Category

Information Technology

Job Description

Network Operations/Engineering Support services shall be performed for HQ CLIENT and AFCEC remote location systems not controlled by other agencies (AFSFC, AFSVA). NE services include planning and technical advice and assistance to support network resources and connectivity and maintain fully functional mission support capabilities to include all network devices, interfaces, and component parts. The Candidate shall provide engineering expertise for maintaining and troubleshooting the network along with NetAdmin services as required and oversee the work of any Candidate NA personnel and provide planning and technical support to management as required. The Candidate shall also provide NE and management services including network analysis, feasibility studies, program configuration analysis, network hardware/software analysis, network utilization studies, performance evaluations, design studies, and Air Force directory support. All Candidates providing Network Operations/Engineering Support services shall be DoD 8570 certified at the IAT Level II at a minimum IAW AFMAN 17-1303,which includes CCNA Security, CySA+, GIC SP, GSEC, Security+, or SSCP.

Other services include:

Performs Network Operations within HQ CLIENT, which shall include operating network management, patch management, system management, software/equipment installation, configuration, network and performance monitoring, information security analysts, and support.

Monitor operation and configuration of routers/switches for remote CLIENT locations for connectivity to the network.

Support CLIENT personnel with special projects whether at the CLIENT building or at remote locations with San Antonio, TX.

Gather performance indicators (i.e., metrics) analyze data and produce reports as required.

Install, configure, multi-functional printers, for printing, email, scanning, CAC enabling, digital signatures, and encryption transmission.

Aid with new eCRD requirements that include Ethernet over IP (EoIP), VoIP, circuit-switched voice, circuit-switched data, and packet data; and encompass all phases of engineering support.

Support internal wireless access to the AFIN.

Provide initial connection to required CLIENT, AFCEC, AFSVA, and AFSFC file servers for all associated users.

Provide troubleshooting and support for operational problems between local area file servers and individual computers in support of evaluation and fix actions performed by the Functional System Administrators (FSA) and Client Support Technicians (CST), working to secure next tier support via 502nd CS as needed when initial efforts are not successful.

Act as the primary interface for CLIENT units with the Communications Focal Point to provide classified and unclassified organizational core services.

Conduct education and training for new infrastructure technicians, FSAs, and CSTs as needed, and when new technology or procedures are implemented.

Job Requirements

• (4) positions in Lackland, TX
• (1) position in Tyndall, Fl
• (1) position inMassachusetts

• Full understanding of the interconnectivity of fiber optics, coaxial and copper (twisted pair) broadband and baseband Ethernet, wireless technology, local area networks and leased data circuits for wide-area networking and telecommunications including VoIP and videoconferencing.
• Be familiar with IT concepts, practices and procedures.
• Be Information Assurance Technical (IAT) Level II certified IAW DoD Manual 8570.01, and Microsoft, Unix, and Cisco industry standards, and maintain certification status.
• Minimum five (5) years’ experience with network monitoring tools
• Minimum five (5) years’ experience configuring and maintaining file servers.
• Candidate shall have an active Secret clearance.
• Estimated Workload
• Update servers with required patches and system updates weekly.
• Monitor internal network throughput using tools daily.
• Processes over 1,000 tickets for shared drive access annually.
• Processes 300 tickets for printer installation/troubleshooting/toner replacement annually.
• Work network requirements for over 10 major projects annually for meetings/conferences.