Lakeview Host

Skytop Lodge, Inc; Pennsylvania; On-site; USD 17,000 - 25,000; Part time

Job summary

Skytop Lodge, Inc. seeks a part-time host/hostess to greet guests, seat them, and manage reservations in the Lakeview Dining Room. You will answer phones, take messages, and ensure accurate reservation records throughout your shift.

The role requires strong guest relations and communication skills. Responsibilities include keeping menus clean and presentable, performing assigned side work, and adapting to changes.

Qualifications

• Greet guests and seat them with a welcoming demeanor.
• Answer phones, take messages, and handle reservations.
• Maintain reservations accurately during shifts using OpenTable.
• Review menus and keep dining area clean and presentable.

Responsibilities

• Greet and seat guests using guest name when possible.
• Answer phones, take messages, and take reservations.
• Maintain reservations throughout the shift with OpenTable.
• Review menus to ensure cleanliness and presentation.
• Complete assigned side work.

Skills

Guest relations

Communication

Organization

OpenTable

Education

High School Diploma

Tools

OpenTable

Job description

Description

JOB SUMMARY:

Responsible for greeting and seating of guests; taking messages off phone, making callbacks and taking reservations.

REPORTS TO:

Lakeview Manager

PRIMARY DUTIES AND FUNCTIONS:

1. Greet and seat the guest with a smile, using their name whenever possible.
2. Answer phones, take messages off phone and take reservations.
3. Accurately maintain reservations throughout the shift using Open Table
4. Review Menus and make sure they are clean and presentable
5. Do the assigned side work.

RESPONSIBLE FOR:

Uniforms.

PHYSICAL DEMANDS:

Must be able to work steadily all day at tasks that require walking and standing for long periods of time. Must be able to complete daily assigned duties.

WORKING ENVIRONMENT:

Schedule includes weekends and holidays. Workday may consist of three meals a day. Work takes place in the Lakeview Dining Room. Part-time position available

HAZARDS ENCOUNTERED:

Some cleaning chemicals and agents may be hazardous if improperly used or if in contact with skin, eyes, or clothing occurs. May come in contact with hot items that may burn if not using proper protection. May come in contact with slippery or wet floors in certain areas.

NOTICE:

Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush job, or technological development) dictate. Because of various seasonal requirements, jobs in other areas of the resort may be offered as a replacement for this position to include work in other areas e.g. grounds maintenance, housekeeping, kitchen, etc.

Requirements

SKILLS REQUIRED:

Good guest relations' skills. Good communication and organization skills

EDUCATIONAL REQUIREMENTS:

High School Diploma

PRIOR EXPERIENCE:

None required.

SPECIFIC KNOWLEDGE REQUIREMENTS:

Must be able to read, write, and understand and speak the English language.

PERSONALITY REQUIREMENTS:

Congeniality, self-motivated, good people skills, strong ability to adapt and accept changes