Lake Compounce - Seasonal Food & Beverage Supervisor

Castlepark; Bristol (CT); On-site; USD 30,000 - 50,000; Full time

Job summary

An established leisure park operator is seeking a Seasonal Food & Beverage Supervisor to manage operations at Lake Compounce. This exciting role involves overseeing F&B team members, ensuring food safety, and delivering exceptional guest service. The ideal candidate will possess strong customer service skills and a safety-oriented mindset, with the ability to thrive in a fast-paced environment. Join a vibrant team dedicated to making memorable experiences for guests while enjoying perks like flexible scheduling and free park admission. If you are passionate about food service and leadership, this opportunity is perfect for you!

Benefits

Flexible schedule

Cross-training opportunities

Free admission to Lake Compounce

Exclusive employee events

Qualifications

• 1+ years in food service and supervisory experience preferred.
• Must become Food Handler Safety Certified within 90 days.

Responsibilities

• Supervise daily F&B operations and lead the team.
• Ensure compliance with food safety and quality controls.
• Manage inventory and handle guest concerns.

Skills

Customer Service Skills

Food Safety Knowledge

Supervisory Skills

Problem-Solving Abilities

Attention to Detail

Communication Skills

Ability to Handle High-Pressure Situations

Education

No formal education required

1+ years in food service

1+ years supervisory experience

Tools

Point of Sale (POS) Technology

Job description

Lake Compounce - Seasonal Food & Beverage Supervisor

Location: Lake Compounce, 822 Lake Ave, Bristol, CT 06010, United States of America

Palace Entertainment is a leading leisure park operator in the United States and Australia, overseeing more than 25 entertainment venues, hotels, and educational venues across 11 different states.

The Food & Beverage (F&B) Supervisor is responsible for managing operations of one or more F&B locations throughout Lake Compounce. The day-to-day responsibilities of this role include overseeing assigned F&B team members, food safety and sanitation, guest service, food preparation, monitoring financial transactions, and quality controls.

This position also participates in the timekeeping, reporting, and training activities for the F&B department to ensure a smooth and safe daily operation.

Roles & Responsibilities:

• Supervise the daily operations of the F&B team and any other assigned departments.
• Lead by example, attitude, and as a representation of Lake Compounce’s core values.
• Act as an approachable mentor and coach to all assigned team members.
• Become knowledgeable of performing the essential duties of all assigned F&B positions and backfill these positions when needed.
• Participate in all aspects of supervision of assigned employees, including training, performance coaching, and discipline.
• Ensure that all required meal and other breaks are being given in accordance with Connecticut law.

Departmental Duties:

• Welcome all guests with a smile and positive attitude!
• Perform opening and closing procedures of assigned unit(s) including food preparation and cleanup.
• Practice, teach, and enforce proper food safety guidelines adhering to company policy and state/local Health Department requirements.
• Maintain all alcohol safety practices when applicable.
• Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
• Handle and resolve escalated guest concerns and criticisms with a positive attitude to deescalate.
• Oversee quality controls and production of food items.
• Manage inventory, focusing on portion and waste controls.
• Interface with warehouse on product and supply needs.
• Interface with maintenance on all equipment or physical plant needs.
• All other duties assigned by leadership.

Education and Experience:

• No education requirements for this position.
• 1+ years of previous work experience in food service, quick service, or restaurant setting.
• 1+ previous supervisory experience a plus, preferably in a food or restaurant setting. Previous amusement park, theme park, or waterpark experience a plus.
• Must become Food Handler Safety Certified (ServSafe or similar) or become so within 90 days of hire, when required by state and local guidelines.

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 18 years of age to comply with Connecticut Child Labor Laws.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Must have reliable transportation to and from your scheduled shift.
• Ability to comply with all uniform policies.
• Must possess a safety-oriented mindset and understand the importance of complying with all state and local food preparation and serving regulations.
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner.
• Must be able to speak with guests directly when other F&B leadership is not present.
• Ability to handle high-pressure situations, meet the demands of constant deadlines, and coordinate multiple priorities in a dynamic environment.
• Must possess strong written and verbal communication skills.
• Must possess strong attention to detail and problem-solving abilities.
• Previous experience with Point of Sale (POS) technology and PCI compliance a plus.

Physical Requirements:

• Ability to stand, walk, and remain on feet for the majority of the workday.
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders.
• Ability to withstand heat and humidity from the food preparation equipment.
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more.

Working Conditions:

• This role will be based in one or more food stall and/or restaurant locations throughout the park, with exposure to both indoor and outdoor environments.
• Subject to frequent interruptions and requests that may require reprioritization of activities.
• Frequent exposure to variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
• Subject to constant repetitive motion, high noise levels, and heavily populated environments.

Team member benefits:

Working at Lake Compounce is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Lake Compounce employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Palace Perks & Benefits:

• Flexible schedule.
• Ability to cross-train and learn unique skills across various departments.
• Free admission to Lake Compounce and all Palace Entertainment parks on your days off.
• Invitations to exclusive company-sponsored employee events throughout the season.

We’ve got great jobs for people just starting out in the workforce, looking for a second job, or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today!

Do not miss the chance to spark your career now!