Lagoon Admissions Host: Weekend Guest Experience

MetroLagoons, LLC; Town of Florida (NY); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee Discount Program

Job summary

MetroLagoons, LLC, Florida's premier lagoon destination, is seeking a part-time admissions host to greet guests, verify IDs, and assist with questions on Saturdays and Sundays during the off-season. The role offers potential full-time duties in Spring 2027 as the lagoon expands.

You will provide friendly customer service, sell tickets and merchandise, monitor re-entry, and uphold safety and security while engaging with guests in a lively water‑park environment.

Qualifications

• HS diploma or equivalent preferred.
• 1 year admissions experience preferred.
• Energetic, enthusiastic and reliable personality.
• Excellent communication skills.
• Professional manner, discretion, and appearance.
• Flexible availability, including mornings, evenings, weekends, and holidays. Shifts may vary based on business needs
• Ability to work outside in all-weather elements
• Ability to stand for long periods of time
• Ability to lift up to 50 lbs.

Responsibilities

• Provide excellent customer service
• Sell lagoon tickets, rental products, special events tickets, gift shop merchandise, and other products as required
• Check in guests and residents of the lagoon as well as monitor the re-entry process
• Ensure guests follow company bag check rules
• Clean your assigned work area as needed for a strong opening, closing, and maintain throughout the day
• Clean and reset rental areas throughout the day and for closing responsibilities
• Assist with maintaining lawn games and lending materials to guests
• Accept, log, and maintain the park's lost and found by adhering to all procedures
• Assist guests with any questions or concerns onsite and via phone
• Use a walkie-talkie radio to communicate with other team members and leadership
• Ensure proper handling of all cash, credit cards, and gift cards
• Assist guests in parking area as needed
• Adhere to all safety policies to ensure guests and team members’ safety
• Demonstrate the utmost integrity in all professional and personal matters
• Other duties as assigned, including assisting in other departments

Skills

Customer service

Communication

Professionalism

Flexible schedule

Outdoor work

Stamina

Cash handling

Phone support

Teamwork

Education

HS diploma

Tools

Cash handling

Job description

MetroLagoons, LLC, Florida's premier lagoon destination, is seeking a part-time admissions host to greet guests, verify IDs, and assist with questions on Saturdays and Sundays during the off-season. The role offers potential full-time duties in Spring 2027 as the lagoon expands.

You will provide friendly customer service, sell tickets and merchandise, monitor re-entry, and uphold safety and security while engaging with guests in a lively water‑park environment.