Admissions Host - P/T

MetroLagoons, LLC; Town of Florida (NY); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee Discount Program

Job summary

MetroLagoons, LLC, Florida's premier lagoon destination, is seeking a part-time admissions host to greet guests, verify IDs, and assist with questions on Saturdays and Sundays during the off-season. The role offers potential full-time duties in Spring 2027 as the lagoon expands.

You will provide friendly customer service, sell tickets and merchandise, monitor re-entry, and uphold safety and security while engaging with guests in a lively water‑park environment.

Qualifications

• HS diploma or equivalent preferred.
• 1 year admissions experience preferred.
• Energetic, enthusiastic and reliable personality.
• Excellent communication skills.
• Professional manner, discretion, and appearance.
• Flexible availability, including mornings, evenings, weekends, and holidays. Shifts may vary based on business needs
• Ability to work outside in all-weather elements
• Ability to stand for long periods of time
• Ability to lift up to 50 lbs.

Responsibilities

• Provide excellent customer service
• Sell lagoon tickets, rental products, special events tickets, gift shop merchandise, and other products as required
• Check in guests and residents of the lagoon as well as monitor the re-entry process
• Ensure guests follow company bag check rules
• Clean your assigned work area as needed for a strong opening, closing, and maintain throughout the day
• Clean and reset rental areas throughout the day and for closing responsibilities
• Assist with maintaining lawn games and lending materials to guests
• Accept, log, and maintain the park's lost and found by adhering to all procedures
• Assist guests with any questions or concerns onsite and via phone
• Use a walkie-talkie radio to communicate with other team members and leadership
• Ensure proper handling of all cash, credit cards, and gift cards
• Assist guests in parking area as needed
• Adhere to all safety policies to ensure guests and team members’ safety
• Demonstrate the utmost integrity in all professional and personal matters
• Other duties as assigned, including assisting in other departments

Skills

Customer service

Communication

Professionalism

Flexible schedule

Outdoor work

Stamina

Cash handling

Phone support

Teamwork

Education

HS diploma

Tools

Cash handling

Job description

Florida's Premier Lagoon Destinations for Family Fun, Relaxation & Water Adventures

MetroLagoons transforms ordinary days into unforgettable waterfront experiences. Located throughout the Tampa Bay and Southwest Florida regions, our resort-style lagoons feature clear blue water, sandy beaches, water slides, obstacle courses, paddleboarding, kayaking, swim-up bars, private cabanas, live events, and family-friendly attractions.

Whether you're planning a family outing, a weekend adventure, a special celebration, or simply looking for the best lagoon near Tampa, MetroLagoons offers a tropical escape close to home.

JOB SUMMARY:

We are seeking a P/T admissions host to manage resident entry to the lagoon on Saturdays and Sundays throughout the off-season. This person will greet guests, check all relevant identification, assist with questions, and ensure guests are properly updated on the lagoon's facilities.

During the Spring of 2027 it is anticipated that the lagoon will be open F/T, and the position will increase in duties and responsibilities.

RESPONSIBILITIES INCLUDE:

• Provide excellent customer service
• Sell lagoon tickets, rental products, special events tickets, gift shop merchandise, and other products as required
• Check in guests and residents of the lagoon as well as monitor the re-entry process
• Ensure guests follow company bag check rules
• Clean your assigned work area as needed for a strong opening, closing, and maintain throughout the day
• Clean and reset rental areas throughout the day and for closing responsibilities
• Assist with maintaining lawn games and lending materials to guests
• Accept, log, and maintain the park's lost and found by adhering to all procedures
• Assist guests with any questions or concerns onsite and via phone
• Use a walkie-talkie radio to communicate with other team members and leadership
• Ensure proper handling of all cash, credit cards, and gift cards
• Assist guests in parking area as needed
• Adhere to all safety policies to ensure guests and team members’ safety
• Demonstrate the utmost integrity in all professional and personal matters
• Other duties as assigned, including assisting in other departments

QUALIFICATIONS:

• HS diploma or equivalent preferred.
• 1 year of Admission Experience preferred.
• Energetic, enthusiastic and reliable personality
• Excellent communication skills
• Professional manner, discretion, and appearance
• Flexible availability, including mornings, evenings, weekends, and holidays. Shifts may vary based on business needs
• Ability to work outside in all-weather elements
• Ability to stand for long periods of time
• Ability to lift up to 50 lbs.

BENEFITS:

• Employee Discount Program, including Lagoon entry, F&B/Merchandise discounts, and more!

E.O.E.

MetroLagoons does not discriminate on the basis of age, gender, race, nationality, religion, sexual orientation, or any other class protected by law.