Ladies Salon Shoes Sales - Multibrand

brobstongroup.com - Jobboard; New York (NY); Sur place; USD 60 000 - 80 000; Plein temps

Résumé du poste

brobstongroup.com - Jobboard seeks a Luxury Sales Associate for the Women's Salon Shoes Department in New York City. The ideal candidate will possess a proven sales track record of over 1.5M in luxury fashion and demonstrate a commitment to exceptional customer service.

Responsibilities include exceeding sales targets, building client relationships, and maintaining high standards of visual merchandising. A minimum of 3 years in luxury retail is required, along with excellent communication skills and the ability to thrive in a fast-paced environment.

Qualifications

• Minimum of 3 years of experience in luxury retail with demonstrated sales history.
• Extensive knowledge of luxury women's shoes and the retail market.
• Ability to engage effectively with a diverse clientele.

Responsabilités

• Achieve and exceed sales targets through advanced product knowledge.
• Maintain strong relationships with clients to ensure satisfaction.
• Utilize CRM to manage client information and communications.

Connaissances

Luxury sales expertise

Exceptional customer service

Strong interpersonal skills

Detail-oriented

CRM system proficiency

Outils

POS systems

Description du poste

Our company stands as an emblem of luxury and timeless elegance, located in the heart of New York City. We pride ourselves on providing an unparalleled selection of the world’s most distinguished and coveted brands, ensuring a premium and exclusive shopping experience for our discerning clientele.

The Luxury Sales Associate for our Women's Salon Shoes Department will play an integral role in maintaining and enhancing the prestige of our establishment. The ideal candidate will have a proven sales history of at least 1.5M+ in luxury fashion and a passion for delivering exceptional service, creating a personalized and memorable experience for our esteemed customers.

Key Responsibilities

Sales and Customer Service

• Achieve and exceed individual sales targets by utilizing advanced product knowledge and refined selling techniques.
• Develop and maintain strong relationships with clients, offering personalized services, and ensuring client satisfaction and loyalty.
• Proactively engage with customers, address inquiries with utmost professionalism, and provide knowledgeable product recommendations.

Product Knowledge and Brand Representation

• Maintain a comprehensive understanding of the diverse range of luxury women's shoes and associated products available throughout the store.
• Represent the brand’s legacy and values with integrity and passion, upholding the highest standards of service and presentation.
• Attend product training sessions and stay informed about the latest trends and collections in the luxury women's shoe sector.

Client Development and CRM Management

• Identify opportunities to cultivate existing clients and acquire new ones, maximizing sales potential.
• Utilize the Customer Relationship Management (CRM) system effectively to manage client information and communicate promotional activities and events.
• Conduct after-sales follow-ups to ensure customer satisfaction and gather feedback for continuous improvement.

Visual Merchandising and Inventory Management

• Assist in maintaining impeccable visual merchandising standards and ensuring products are displayed according to company guidelines.
• Contribute to inventory management processes including stock replenishment, transfers, and cycle counts.
• Adhere to loss prevention policies and report any discrepancies immediately to the management team.

Qualifications

• Minimum of 3 years of experience in luxury retail, with a demonstrated sales history of 1.5M+.
• Extensive knowledge and passion for luxury women's shoes and a strong understanding of the luxury retail market.
• Exceptional interpersonal and communication skills, with the ability to engage with a diverse clientele.
• Proactive, detail-oriented, and capable of multitasking in a dynamic, fast-paced environment.
• Flexibility to work weekends, holidays, and special events as required.
• Proficiency in using computers and POS systems.