LADDER Behavioral Health Technician - Phoenix, AZ 85029 (9235)

Paycom - ATS; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision insurance

401(k) plan with company match

Life and disability insurance

Pet insurance

Paid time off

Job summary

Terros Health is hiring a LADDER Behavioral Health Technician at Desert Cove Health Center in Phoenix, AZ. The role supports clients in transportation, engagement, and program operations across office and community settings.

Responsibilities include intakes, group facilitation, treatment planning, and care coordination. Requires High School Diploma/GED with behavioral health experience; valid AZ driver’s license and background checks are required. Full-time with comprehensive benefits.

Qualifications

• Education—High School Diploma or GED, plus 3 years of behavioral health education/work experience or an associate’s degree with 2 years of behavioral health experience.
• Must have Arizona driver’s license, be 21+ with 3 years driving experience, and meet Terros Health driving policy.
• Must pass TB screening and criminal background check; obtain fingerprint clearance within 7 days of role start.
• Proficiency with electronic health records and Microsoft Office.

Responsibilities

• Conduct client intakes and maintain accuracy of medical records.
• Facilitate groups and document interventions and client responses.
• Support treatment meetings, orientation, planning, and progress reviews.
• Coordinate referrals, outreach, and document care coordination efforts.
• Provide client transportation, route planning, and collaborate with transport partners.
• Report safety concerns promptly and follow safety protocols.
• Maintain community resources and discharge planning information for continuity of care.

Skills

Customer service

Oral & written communication

Independent work

MS Office / EHR

Education

High School Diploma or GED

Associate degree or Behavioral Health coursework

Job description

Job Details: Job Location: Desert Cove - Phoenix, AZ 85029, Position Type: Full Time, Education Level: High School Diploma/GED, Travel Percentage: Up to 50% , Job Shift: Day Shift, Job Category: Behavioral Health/Social Work , Terros Health is pleased to share an exciting and challenging opportunity for a LADDERBehavioral Health Technicianat the Desert Cove Health Center.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provideextraordinary carebyempowered peoplethroughexceptional outcomes.

HOPE ~ HEALTH ~ HEALING

Terros Health is hiring a LADDER Behavioral Health Technicianat our Desert Cove Heath Center in Phoenix, AZ.

Location: 10844 N 23rd Ave Ste 200, Phoenix, AZ 85029

Full-Time, Employed

Mon - Fri

Flexible Scheduling

Full Benefits, Including 401K, and Generous PTO/PST (4+ weeks/yr.)

Additional Language Differential Pay Available!

The Behavioral Health Technician (BHT) supports clients in the Terros LADDER Program by providing transportation, client engagement, and program support in office, community, and other service settings. As part of the clinical team, the BHT assists with intakes, records, groups, treatment meetings, safety reporting, outreach documentation, discharge planning, referrals, community reintegration, and van maintenance. This position reports to the Site Manager.

Duties May Include:

• Conducts client intakes and maintains the quality, accuracy, and completeness of medical record
• Facilitates groups as assigned and documents interventions and client responses.
• Participates in treatment meetings and supports client orientation, treatment planning, and progress review.
• Engages clients, coordinates referrals and outreach activities, and documents all care coordination efforts.
• Shares client observations with the clinical team to support treatment planning and ensure client and staff safety.
• Coordinates and provides client transportation, including route planning, client communication, and collaboration with transportation partners.
• Reports safety concerns promptly and follows established safety protocols.
• Maintains community resources and discharge planning information to support continuity of care and community reintegration.
• Monitors and maintains program vehicles in accordance with Terros Health policies.

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest‑free medical line of credit
• Financial education, planning, and support resources,
• Income...??

Qualifications:

• Education – High School Diploma or GED, as well as a combination of behavioral health education and work experience totaling a minimum of three years or an associate’s degree in any field, plus two years of work experience in a behavioral health service delivery.
• Training preferred/required – Behavioral health service delivery experience preferred/required as applicable.
• Skills preferred/required – Customer service skills, excellent oral and written communication skills, ability to work independently with flexibility and within prescribed deadlines, and proficiency with computer-based systems including electronic health records, Microsoft Outlook, and other Microsoft Office products.
• Must have a valid Arizona driver’s license, be 21 years of age with a minimum of 3 years driving experience and meet requirements of Terros Health’s driving policy.
• Must successfully pass a TB screening and criminal background check.
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.