Lactation Unit Receptionist & Clerical Coordinator

Texas Children's; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Texas Children's Hospital in Houston is seeking a Unit Clerical Assistant for the Lactation Department to perform receptionist and clerical duties in a fast-paced hospital setting. You will greet visitors, answer calls, relay messages, and help families obtain information while representing the hospital with professional customer service.

This role requires at least a high school diploma and about 1 year of secretarial/administrative experience in a healthcare environment.

Qualifications

• Required H.S. Diploma or equivalent
• 1 year experience as secretarial/administrative coordinator in hospital/doctor's office

Responsibilities

• Greets and assists visitors, provides information and relays messages to health team members.
• Receives calls, directs inquiries, and notifies clinicians of patient needs promptly.
• Maintains waiting area order and monitors visitor compliance with hospital guidelines.
• Performs receptionist and clerical duties and coordinates unit communication systems.
• Keeps accurate records in the visitation log and supports family information needs.
• Reports problems to supervisor or security and maintains professional appearance at all times.

Skills

Customer service

Communication

Receptionist duties

Clerical skills

Education

High School Diploma or equivalent

Job description

Texas Children's Hospital in Houston is seeking a Unit Clerical Assistant for the Lactation Department to perform receptionist and clerical duties in a fast-paced hospital setting. You will greet visitors, answer calls, relay messages, and help families obtain information while representing the hospital with professional customer service.

This role requires at least a high school diploma and about 1 year of secretarial/administrative experience in a healthcare environment.