Lactation Unit Clerk & Receptionist

Texas Children's Hospital; Houston (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Texas Children’s Hospital is seeking a Unit Clerical Assistant for the Lactation Department. The role involves receptionist and clerical duties, supporting families and visitors in a fast-paced hospital setting, and ensuring adherence to visitation guidelines.

You will interact with medical staff and coordinate communications, contributing to a safe and organized waiting area. Requirements include a high school diploma and at least 1 year of experience as a secretarial/administrative coordinator

Qualifications

• Required H.S. Diploma or equivalent.
• Minimum 1 year experience as secretarial/administrative coordinator in hospital/doctor’s office.

Responsibilities

• Serves as a receptionist to all visitors and provides information upon request.
• Accurately takes and delivers family messages and locates families as requested by health team members.
• Interacts with the health care team to meet patient and family needs.
• Answers patient calls promptly and notifies the appropriate clinician of the patient’s needs.
• Greets visitors respectfully and explains hospital visitation guidelines.
• Provides information about hospital services and local city information as appropriate.
• Maintains waiting area records and monitors visitor flow in the area.
• Reports problems to supervisor or security when needed.
• Performs clerical duties and coordinates area communication systems.
• Greets all entering and exiting unit visitors and provides identification stickers.
• Participates in Quality Improvement Program.

Skills

Communication

Customer service

Clerical duties

Education

HS Diploma or equivalent

Job description

Texas Children’s Hospital is seeking a Unit Clerical Assistant for the Lactation Department. The role involves receptionist and clerical duties, supporting families and visitors in a fast-paced hospital setting, and ensuring adherence to visitation guidelines.

You will interact with medical staff and coordinate communications, contributing to a safe and organized waiting area. Requirements include a high school diploma and at least 1 year of experience as a secretarial/administrative coordinator