LACC Security Supervisor (FT - Graveyard/Overnight)

ASM Global; Los Angeles (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Legends Global is seeking a Security Supervisor for the Graveyard/Overnight shift at the Los Angeles Convention Center in downtown LA. This full-time, onsite role reports to the Security Senior Manager and requires supervising security staff, coordinating with local law enforcement, and enforcing center policies.

Responsibilities include managing hours for all security personnel, training and mentoring staff, operating CCTV and access systems, and developing an ID/credential program while

Qualifications

• High School Diploma or its equivalency.
• 3+ years of security related work experience.
• Valid CA State Guard Card.
• Excellent written and verbal communication skills.
• Knowledge of crowd management principles and effective crowd control techniques.
• Ability to train new hires in the department.
• Ability to create, explain, and maintain an employee roster/schedule.

Responsibilities

• Respond to security needs and calls for service; coordinate with security team and local law enforcement.
• Train, counsel, discipline, evaluate and supervise security personnel.
• Manage hours for security officers and supervisors, including 24-hour and event staff.
• Proactively enforce LACC policies and respond to violations and complaints.
• Manage large crowds with Guest Services during events; ensure property safety.
• Operate CCTV, Fire Control, radios, elevators, and lighting controls.
• Develop and maintain employee photo ID/credential program.
• Update policies and Emergency Evacuation Plan with the VP.

Skills

Security Experience

Communication Skills

Crowd Management

Training & Mentoring

Scheduling

Roster Management

Reliable Transportation

Brand Representation

Education

High School Diploma

Tools

Scheduling Software

Job description

POSITION: Security Supervisor (FT) Graveyard/Overnight

DEPARTMENT: Security

REPORTS TO: Security Senior Manager

FLSA STATUS: Non-Exempt

Base Salary Range: $25/hourly

LEGENDS GLOBAL brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. T he world leader in venue management and live event production, oversees 450+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Los Angeles Convention Center

located in the heart of vibrant downtown LA, the Los Angeles Convention Center is a leading venue for conventions, trade shows, and exhibitions. The center is committed to delivering excellent service and exceeding expectations for clients and guests at every event.

KEY JOB FACTORS

Level of accountability: Generally managed. Level of decision making: Primarily routine tasks Has contact with: Inside / Outside company. Supervision: Directs department through reporting supervisors/managers Position Title(s) of Direct Report(s): N/A Physical Requirements: Frequent moving about Travel Percentage (%): Not Applicable / As Needed

ESSENTIAL DUTIES:

• THIS IS A GRAVEYARD/OVERNIGHT SUPERVISOR ASSIGNMENT. IF YOU ARE SELECTED YOU WILL BE ASSIGNED TO WORK THE 10:30PM UNTIL 7:00 AM NIGHT SHIFT.
• Respond to all security needs and calls for services; works with other Security team members and local law enforcement, as necessary.
• Train, counsel, discipline, evaluate and supervise Security personnel in accordance with the Legends Global Security Department’s philosophy and policies.
• Manage the hours of all Security Officers and Supervisors in the department, including 24-hour Security staff and event Security staff.
• Proactively enforce LACC policies and procedures, ensuring timely response and follow up to violations and complaints from guests, clients, and employees. Follow all rules and regulations as outlined in the policies and procedures manual and ensure compliance by Security personnel.
• Work with Guest Services staff in managing large crowds under constantly changing event environments. Assure property is secure and that no damage occurs due to visitor negligence or vandalism.
• Operate and monitor security systems such as CCTV, Fire Control, radio communications equipment, elevators, and lighting controls.
• Develop and maintain an effective employee and visitor photo ID and credential program.
• Work closely with the VP to update policies and procedures, along with the Emergency Evacuation Plan.
• Other duties as assigned by management

REQUIRED QUALIFICATIONS (JOB KNOWLEDGE, SKILLS, AND EDUCATION):

• A minimum education level of: High School Diploma or its equivalency
• A minimum of three (3) years of security related work experience: Legends Global/AEG Security experience may be factored 2:1.
• Valid CA State Guard Card
• Excellent written and verbal communication skills, as well as effective interpersonal skills.
• Knowledge of human behavior, including crowd management principles, and the ability to implement effective crowd control techniques as necessary
• Must be able to provide training and direction to new hires in the department.
• Must be able to create, explain, and maintain an employee roster/schedule.
• Required variable work schedule such as late hours, early mornings, extended hours, holidays, and weekends.
• Must have reliable transportation.
• Must be able to represent Legends Global and LACC in an exemplary manner.

PREFERRED QUALIFICATIONS (if applicable):

• Two (2) years of experience as a supervisor in a sports venue, entertainment, and/or convention facility.
• Previous law enforcement and/or military experience a plus.
• Prior experience interviewing and screening candidates for open positions within the department.
• Knowledge of scheduling software

PHYSICAL ACTIVITIES:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is exposed to outside weather conditions. The employee may be exposed to fumes or airborne particles. Employee use of Personal Protective Equipment (PPE) may be required in certain situations. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. The noise level in the work environment is usually moderate.

Additional Comments: Describe any other aspects of this job that are important and have not been covered in the previous sections.

This is an onsite position that requires in-person collaboration with multiple departments and perform other duties required to assist other departments, as necessary.

The above statements are intended to describe the general nature and level of work being performed by this position. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Legends Global reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Legends Global may require an employee to perform duties outside his/her normal description.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants that need reasonable accommodations to complete the application process may contact [phone].