LabWare Developer

USDM Life Sciences; Thousand Oaks (CA); On-site; USD 103,000 - 131,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Life Insurance

401k Plan

Paid Time Off

Rewards & Recognition Program

Job summary

USDM Life Sciences is seeking a LabWare Developer to enhance our on-prem LabWare LIMS environment (v7/v8). This role blends development with system support, requiring independence and collaboration with QA, IT, and laboratory stakeholders.

The ideal candidate will design and configure LabWare, author IQ documentation, provide L2/L3 support, and help maintain instrument interfaces while supporting global expansion of the program. Strong communication is essential.

Qualifications

• Proven experience developing and configuring LabWare LIMS (v7/v8).
• Experience writing IQ documentation and supporting qualifications/validation.
• Experience providing L2/L3 application support in a regulated or laboratory environment.
• Familiarity with instrument interfacing within LabWare.
• Strong troubleshooting, problem-solving, and communication skills.
• Experience supporting LabWare in life sciences, pharmaceutical, or GxP-regulated environment.
• Experience supporting multi-site/global LIMS deployments.
• Familiarity with on-premises system architecture and maintenance.

Responsibilities

• Design, develop, configure, and maintain LabWare LIMS (v7/v8) functionality.
• Author IQ documentation and support related qualification/validation.
• Provide L2/L3 production support, including troubleshooting and root cause analysis.
• Perform ongoing system maintenance for stability, performance, and compliance.
• Support and maintain LabWare instrument interfaces.
• Gather requirements with lab/quality teams and translate to LabWare.
• Coordinate with IT for on-prem LabWare environments.
• Support Thousand Oaks site and expand to global deployments.
• Document changes and configurations per change control procedures.

Skills

LabWare LIMS

IQ Documentation

L2/L3 Support

Lab Interfaces

Troubleshooting

GxP Environment

Multi-site Deployments

On-Prem Architecture

Education

Bachelor's degree in CS/IS

Master's degree preferred

Job description

USDM Life Sciences is a premier consulting company with 20+ years of experience assisting heavily regulated biotech, medical device, and pharmaceutical companies with their GxP technologies to accelerate growth. Our deep domain knowledge and technology expertise in life sciences business processes are what set us apart. From strategy to implementation and adoption, we have delivered thousands of GxP projects globally.

As part of the USDM team, you have the opportunity to work with cutting-edge technologies through our many partnerships with companies like Microsoft, Google, Oracle, DocuSign, Box, and many more. From molecule to market, you will help connect technology, people, and data in new ways to generate real-time insights to improve business outcomes for USDM’s clients. Are you ready to make an impact and drive real digital transformation in life sciences?

Founded in Santa Barbara in 1999, USDM has grown to a progressive, global company with 300+ remote employees and offices throughout the US, Canada, and Germany.

Nature and Scope of Job

We are seeking a LabWare Developer to support and enhance our on-premises LabWare LIMS environment (versions 7 and 8). This role combines hands-on development with system support responsibilities. The ideal candidate is comfortable working independently while collaborating closely with QA, IT, and laboratory stakeholders.

Primary Responsibilities

• Design, develop, configure, and maintain LabWare LIMS functionality (versions 7 and 8) to meet business and laboratory requirements.
• Author Installation Qualification (IQ) documentation and support related qualification/validation activities.
• Provide Level 2 (L2) and Level 3 (L3) production support, including troubleshooting, root cause analysis, and issue resolution.
• Perform ongoing system maintenance activities to ensure system stability, performance, and compliance.
• Support and maintain instrument interfaces within LabWare (current environment includes one instrument interface).
• Partner with laboratory and quality teams to gather requirements and translate them into LabWare configurations/customizations.
• Support the on-premises LabWare environment, including coordination with infrastructure/IT teams as needed.
• Currently support the Thousand Oaks site, with growing responsibility for supporting LabWare on a global scale as the program expands.
• Document changes, configurations, and support activities in accordance with change control and quality procedures.

Additional Responsibilities

• Performs other related duties and assignments as required

Qualifications

• Proven experience developing and configuring LabWare LIMS (v7 and/or v8).
• Experience writing IQ documentation and supporting system qualification/validation processes.
• Experience providing L2/L3 application support in a regulated or laboratory environment.
• Familiarity with instrument interfacing within LabWare.
• Strong troubleshooting, problem-solving, and communication skills.
• Experience supporting LabWare in a life sciences, pharmaceutical, or GxP-regulated environment.
• Experience supporting multi-site or global LIMS deployments.
• Familiarity with on-premises system architecture and maintenance practices.

Education & Certifications

• Bachelor’s degree in Computer Science or Information Systems or related field.
• Master’s Degree preferred

Working Conditions

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all-inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Unless reasonable accommodations can be made, while performing this job the staff member shall:

• Prolonged periods of sitting or standing at a desk and working on a computer in an environmentally controlled home office environment.
• Operate other office productivity machinery, such as a calculator, scanner, or printer.
• Frequently communicate with stakeholders via telephone, email, or instant message. Must be able to exchange accurate information in these situations.

Equal Opportunity Statement

USDM Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Disclaimer

This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. USDM Life Sciences reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Compensation

Salary/Hourly Rate Range (W2): USD 75.00 – 95.00

The base salary/hourly rate range represents the anticipated low and high end of the USDM’s compensation range for this position. Actual salaries/hourly rates will vary and will be based on various factors, such as the candidate’s qualifications, skills, competencies, and proficiency for the role. The compensation described above is subject to change and could be higher or lower than the range described based on market survey data or budget.

Full-time employees are eligible for health, vision, and dental insurance, life insurance, short and long-term disability, hospital indemnity, accident, and critical care coverage.

Both full and part-time employees, who are at least 21 years of age, are eligible to participate in USDM's 401k plan. Full and part-time employees may be eligible for paid time off.

All employees are eligible for USDM's rewards and recognition program.