LabVantage Administrator

Creative Solutions Services, LLC; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Creative Solutions Services, LLC in Boston, MA seeks a LabVantage Administrator to support a LabVantage LIMS environment. You will administer the system, manage users and security, and ensure data integrity and regulatory compliance.

The role partners with QA, IT, and laboratory teams to troubleshoot issues, perform upgrades, validate changes, and maintain documentation and SOPs while adhering to 21 CFR Part 11 and ALCOA+ standards.

Qualifications

• 3+ years hands-on LabVantage LIMS administration.
• Strong LabVantage configuration and system administration knowledge.
• Experience with user management, security roles, workflows, and permissions.
• SQL knowledge for troubleshooting and data validation.
• Knowledge of lab workflows and sample lifecycle management.
• Experience supporting production environments and incident resolution.
• Familiarity with ticketing tools such as ServiceNow or Jira.
• Strong analytical, troubleshooting, and communication skills.
• Ability to work with cross-functional teams in an Agile environment.

Responsibilities

• Administer and maintain the LabVantage LIMS platform.
• Configure users, roles, security groups, workflows, and system settings.
• Monitor system performance and troubleshoot application issues.
• Provide production support and resolve incidents in a timely manner.
• Support system upgrades, patches, and release deployments.
• Manage user access, permissions, and security in compliance with organizational policies.
• Collaborate with business users, laboratory teams, QA, and IT to gather and implement system requirements.
• Perform data validation, data integrity checks, and system health monitoring.
• Create and maintain system documentation, SOPs, and administrative procedures.
• Support integrations with laboratory instruments and enterprise applications.
• Participate in testing, validation, and change management activities.
• Ensure compliance with GxP, 21 CFR Part 11, ALCOA+, and data integrity standards where applicable.

Skills

LabVantage LIMS

System administration

SQL troubleshooting

GxP compliance

21 CFR Part 11

Security roles

Agile

Cross-functional collaboration

Tools

ServiceNow

Jira

Job description

Job Summary:

• We are seeking a LabVantage Administrator to administer and maintain the LabVantage LIMS platform.
• The ideal candidate will be responsible for system administration, user and security management, production support, troubleshooting, system upgrades, data integrity, laboratory system integrations, and ensuring compliance with GxP and regulatory requirements.

Roles & Responsibilities:

• Administer and maintain the LabVantage LIMS platform.
• Configure users, roles, security groups, workflows, and system settings.
• Monitor system performance and troubleshoot application issues.
• Provide production support and resolve incidents in a timely manner.
• Support system upgrades, patches, and release deployments.
• Manage user access, permissions, and security in compliance with organizational policies.
• Collaborate with business users, laboratory teams, QA, and IT to gather and implement system requirements.
• Perform data validation, data integrity checks, and system health monitoring.
• Create and maintain system documentation, SOPs, and administrative procedures.
• Support integrations with laboratory instruments and enterprise applications.
• Participate in testing, validation, and change management activities.
• Ensure compliance with GxP, 21 CFR Part 11, ALCOA+, and data integrity standards where applicable.

Experience:

• 3+ years of hands‑on experience administering LabVantage LIMS.
• Strong knowledge of LabVantage system administration and configuration.
• Experience with user management, security roles, workflows, and permissions.
• Experience with SQL for troubleshooting and data validation.
• Knowledge of laboratory workflows and sample lifecycle management.
• Experience supporting production environments and resolving incidents.
• Familiarity with ServiceNow, Jira, or similar ticketing tools.
• Strong analytical, troubleshooting, and communication skills.
• Ability to work with cross‑functional teams in an Agile environment.