Laboratory Technical Support Specialist

Saint Alphonsus; Boise (ID); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Market-competitive pay

Generous PTO

Comprehensive benefits

Tuition reimbursement

Retirement planning and matching

Job summary

Saint Alphonsus in Boise, Idaho is seeking a full-time Client Technical Service Rep for the Treasure Valley Lab Centers. In this role, you will provide detailed technical support for hospital outreach clients, assisting with questions and maintaining client relationships, ensuring service excellence.

The ideal candidate will have a High School diploma, with an Associate degree preferred, and at least three years of experience in laboratory operations or phlebotomy. The position offers market-competitive pay and comprehensive benefits starting on day one.

Qualifications

• Minimum three years of related experience required.
• Understanding of laboratory operations and terminology needed.
• Knowledge of medical insurance billing procedures preferred.

Responsibilities

• Provide technical support for hospital outreach-based clients.
• Assist existing outpatient laboratory services clients with training.
• Maintain service excellence by liaising between the Laboratory and clients.

Skills

Customer relationship management

Laboratory operations knowledge

Phlebotomy skills

Understanding of insurance billing procedures

Education

High School Diploma

Associate degree in medical technology

Job description

Saint Alphonsus in Boise, Idaho is seeking a full-time Client Technical Service Rep for the Treasure Valley Lab Centers. In this role, you will provide detailed technical support for hospital outreach clients, assisting with questions and maintaining client relationships, ensuring service excellence.

The ideal candidate will have a High School diploma, with an Associate degree preferred, and at least three years of experience in laboratory operations or phlebotomy. The position offers market-competitive pay and comprehensive benefits starting on day one.