Laboratory Support Tech/Phlebotomist | Days

Gundersen Health System; La Crosse (WI); On-site; USD 24,796 - 31,684; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

HSA/FSA

401(k) match

PTO

Tuition assistance

Wellness program

Employee assistance

Identity theft protection

Pet insurance

Discount program

Job summary

Gundersen Health System in Wisconsin is seeking a Laboratory Support Technician/Phlebotomist to facilitate specimen flow and collect samples using venipuncture, capillary draws, swabs, and urine collection. You will train patients on self-collection when needed.

You will work with diverse patient populations across departments and respond to emergencies. On-site role with on‑the‑job training, competitive pay, and comprehensive benefits package.

Qualifications

• High School Diploma or equivalent required.
• Strong customer service skills with compassionate care.
• Excellent communication with patients and staff.
• Ability to prioritize tasks and handle multiple responsibilities in a fast-paced environment.
• Phlebotomy/medical experience preferred but not required.

Responsibilities

• Perform venipuncture and capillary puncture to collect blood samples.
• Verify patient information and ensure accurate labeling of specimens.
• Prepare specimens for laboratory testing and ensure proper storage and transportation.
• Follow established protocols and safety guidelines to maintain a sterile and safe environment.
• Monitor vital signs and assess patient condition before, during, and after blood collection.
• Collaborate with healthcare professionals to coordinate specimen collection and processing.
• Maintain accurate records of all procedures performed and ensure confidentiality of patient information.
• Adhere to quality control procedures to maintain the integrity of specimens and test results.

Skills

Customer service

Effective communication

Prioritize tasks

Independent worker

Phlebotomy experience (preferred)

Education

High School Diploma or equivalent

Job description

What You'll Do

The Laboratory Support Technician/Phlebotomist facilitates specimen flow into the lab for diagnostic testing. They collect specimens via venipuncture, capillary draw, swab, urine collection, and provide instruction for self‑collections. They work with diverse patient demographics across trauma, ICU, urgent care, pediatrics, orthopedics, cardiopulmonary, surgical, digestive, and similar settings, and respond to emergencies in hospital and clinic environments. They are trained in specimen processing including centrifuge use, blood component separation, micro set‑up, referral lab, point‑of‑care, media preparation, Istat, urine dips, and other laboratory functions.

Primary Responsibilities

• Perform venipuncture and capillary puncture to collect blood samples.
• Verify patient information and ensure accurate labeling of specimens.
• Prepare specimens for laboratory testing and ensure proper storage and transportation.
• Follow established protocols and safety guidelines to maintain a sterile and safe environment.
• Monitor vital signs and assess patient condition before, during, and after blood collection.
• Collaborate with healthcare professionals to coordinate specimen collection and processing.
• Maintain accurate records of all procedures performed and ensure confidentiality of patient information.
• Adhere to quality control procedures to maintain the integrity of specimens and test results.

What You'll Need

• High School Diploma or equivalent.
• Strong customer service skills with compassionate care.
• Effective communication skills to interact with patients, staff, and healthcare professionals.
• Ability to prioritize tasks, work independently, and handle multiple responsibilities in a fast‑paced environment.
• Previous phlebotomy/medical experience preferred but not required.

What You'll Get

• No prior experience needed; on‑the‑job training provided.
• Competitive hourly rate $17.93+/hr plus shift, weekend, and holiday differentials.
• Comprehensive benefits package (Medical, Dental, Life, HSA/FSA).
• Substantial retirement contribution including 401(k) match.
• Paid Time Off (PTO) and flexible use of vacation, sick, and personal days.
• Professional development opportunities, tuition investment program, career development center.
• Wellness program, employer‑paid insurance, employee assistance, identity theft protection, pet insurance, recognition programs, discount program.

Part‑time Position Details

64 hours biweekly (0.8 FTE). 8‑hour day shifts (5:15a.m. or 5:45a.m. start) with every other weekend rotation. Full‑time orientation for 5‑6 weeks.

Equal Opportunity Employer

Equal Opportunity Employer. We are committed to a diverse workplace and embrace equality in all aspects of employment.