Laboratory Support Associate

Geisinger; Danville (PA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Full benefits

Tuition reimbursement

PTO

Job summary

Geisinger Medical Center in Danville, PA is seeking an administrative professional to support the pathology department. This full-time, day-shift role handles calls, emails, EPIC/in-basket work, and coordination with clinicians and external institutions to move cases forward.

You will manage slides/blocks, assist pathologists with reports, and perform clerical tasks and scanning to keep workflows efficient. Benefits are provided with full-time employment.

Qualifications

• Answers department telephone calls, responds to emails, EPIC in-basket messages, and Microsoft Teams messages to field requestor's questions and concerns in a timely manner.
• Receives, registers and accesses pathology consult cases and external immunohistochemistry referrals.

Responsibilities

• Coordinates daily workflow in a fast-paced environment; ensures completion of assigned tasks.
• Acts as liaison between department and clinician offices and outside institutions to facilitate sending of case material and reports.
• Manages requests for add-on pathology testing and retrieves slides/blocks for testing, trials, boards, reviews, and holds.
• Prepares cases for review by pathologists and assists with edits to pathology reports.
• Performs digital scanning of slides and handles case delays and overdue items.
• Handles various clerical duties including data entry, mail distribution, case tracking, and reassignments as needed.

Job description

• Coordinates and prioritizes daily workflow in a fast-paced environment; completion of assigned tasks in a timely manner.
• Answers department telephone calls, responds to emails, EPIC in-basket messages, and Microsoft Teams messages to field requestor's questions and concerns in a timely manner.
• Receives, registers and accessions pathology consult cases and external immunohistochemistry referrals.
• Acts as a liaison between department and clinician offices, as well as outside institutions to facilitate the sending of case material and reports as necessary for coordination of patient care.
• Manages internal and external requests for add on pathology testing.
• Retrieves pathology slides and paraffin blocks for add on testing, clinical trials, tumor boards, pathology review, second opinions and legal holds.
• Requests and receives consult reports and case material from clinician offices and outside institutions.
• Assures proper labeling of case material received from outside institutions; prepares cases for review by pathologists.
• Assists pathologists with addendums, amendments, and edits to pathology reports.
• Performs digital scanning of pathology consult slides and others as needed.
• Troubleshoots case delays, reviews pathologist outstanding list and alerts pathologists of overdue cases.
• Manages multiple worklists for timely completion of tasks, including adding tables and diagrams to cases.
• Performs various clerical duties to include scanning of documents, data entry in various formats, writing cover letters for send out consult cases, autopsy case documentation, specialty referral, intra departmental and external case tracking and documentation, and assisting with case reassignments as needed.
• Responsible for sorting and distributing incoming mail to the pathology department.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Geisinger Medical Center (GMC)

Full time

Days

8-4:30p

Benefit Highlights:

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance