Laboratory Services Coordinator

Trinity Health MI; Pontiac (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Trinity Health Oakland is seeking a Phlebotomy Coordinator to oversee the efficient operation of specimen reception and the delivery of phlebotomy services in inpatient and outpatient areas.

You will support quality monitoring, ensure workflows align with excellent customer service, and help train phlebotomy staff and orient new nursing personnel. An associate degree in a health field and phlebotomy certification are required or soon-to-be obtained, with HS certification preferred.

Qualifications

• Associates degree preferred or equivalent work experience.
• Certification in phlebotomy through the American Society of Phlebotomy Technicians or American Society of Certified Phlebotomists required or within 12 months from date of hire.
• Current Heart Saver (HS) certification.

Responsibilities

• Coordinate efficient operation of specimen reception and phlebotomy services in inpatient and outpatient settings.
• Participate in quality monitoring to ensure workflow efficiency and excellent customer service.
• Assist phlebotomy supervisor with training and competency assessment of phlebotomists.
• Coordinate phlebotomy orientation for new nursing staff.

Skills

Organization/time management

MS Office

Team collaboration

Mentoring/training

Oral/written communication

Lab operations knowledge

Customer service orientation

Education

Associates degree in medical tech or related field

Phlebotomy certification (ASPT/ASCP)

CPH or HS certification

Job description

Description

Full time

Shift

Evening Shift

Description

Evenings, approx 2pm-11:30pm with some flexibility

Status

Full time, 40 hours a week

Location

Trinity Health Oakland

Description

This position is responsible for coordinating the efficient operation of specimen reception and the successful provision of phlebotomy services in the inpatient environment and the onsite outpatient draw stations. The coordinator will participate in quality monitoring, ensuring the work flow processes are efficient and designed in a manner that is consistent with excellent customer service. Assists the phlebotomy supervisor in ensuring that the phlebotomist are properly trained and in determining their competency. The position is responsible for coordinating phlebotomy orientation of new nursing personal.

Minimum Education, Licensure / Certification And Experience Required

• Associates degree in medical technology or related health care degree preferred or equivalent work experience.
• Certification in phlebotomy through the American Society of Phlebotomy Technicians or American Society
• of Certified Phlebotomists required or within 12 months from date of hire.
• Current Heart Saver (HS) certification.

Special Skill / Aptitudes

• Organization and time management skills necessary to complete responsibilities of role.
• Working knowledge of Microsoft Office.
• Extensive ability to work with a team so as to solicit cooperation and compliance.
• Ability to train and mentor in an encouraging environment.
• Strong oral and written communication skills.
• Good understanding of laboratory operations, terminology, methodology, and logistics in a clinical laboratory
• Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups.

Minimum Education, Licensure / Certification And Experience Required

• Two years experience in a hospital laboratory related experience or direct patient care work involving phlebotomy in a health care setting.
• Previous experience in lab outpatient area preferred.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.