Laboratory Services Coordinator

Trinity Health Mid-Atlantic; Pontiac (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Trinity Health in Michigan is seeking a Phlebotomy Services Coordinator to oversee specimen reception operations and support phlebotomy services across inpatient and outpatient draw stations. The role emphasizes efficient workflows and excellent customer service, with the coordinator helping train staff and ensure competency.

The position requires an associate degree in medical technology or related health care field, phlebotomy certification, and at least two years of hospital laboratory or

Qualifications

• Associates degree in medical technology or related health care field preferred or equivalent work experience.
• Certification in phlebotomy required or within 12 months of hire; Heart Saver certification encouraged.

Responsibilities

• Coordinate efficient operation of specimen reception and phlebotomy services in inpatient and outpatient draw stations.
• Participate in quality monitoring and ensure workflows support excellent customer service.
• Assist phlebotomy supervisor with training and competency assessment of staff.
• Coordinate orientation of new nursing staff to phlebotomy processes.

Skills

Organization

Time management

Teamwork

Training & mentoring

Communication

Customer service

Laboratory operations knowledge

Education

Associate degree in medical technology or related health care

Tools

Microsoft Office

Job description

Employment Type: Full time Shift: Evening Shift Description: Shift: Evenings, approx 2pm-11:30pm with some flexibility Status: Full time, 40 hours a week Location: Trinity Health Oakland

This position is responsible for coordinating the efficient operation of specimen reception and the successful provision of phlebotomy services in the inpatient environment and the onsite outpatient draw stations. The coordinator will participate in quality monitoring, ensuring the work flow processes are efficient and designed in a manner that is consistent with excellent customer service. Assists the phlebotomy supervisor in ensuring that the phlebotomist are properly trained and in determining their competency. The position is responsible for coordinating phlebotomy orientation of new nursing personal.

Minimum Education, Licensure / Certification and Experience Required. Education Associates degree in medical technology or related health care degree preferred or equivalent work experience.

Licensure / Certification Certification in phlebotomy through the American Society of Phlebotomy Technicians or American Society of Certified Phlebotomists required or within 12 months from date of hire. Current Heart Saver (HS) certification.

Special Skill / Aptitudes Organization and time management skills necessary to complete responsibilities of role. Working knowledge of Microsoft Office. Extensive ability to work with a team so as to solicit cooperation and compliance. Ability to train and mentor in an encouraging environment. Strong oral and written communication skills. Good understanding of laboratory operations, terminology, methodology, and logistics in a clinical laboratory Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups.

Minimum Education, Licensure / Certification and Experience Required. Two years experience in a hospital laboratory related experience or direct patient care work involving phlebotomy in a health care setting. Previous experience in lab outpatient area preferred.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.